Treasury Support Specialist II

First Interstate

. Provides technical and operational support to customers and branch personnel for the Bank’s Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services .

Posted 11/12/2026full-timeUnited StatesJunior💰 $24 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and financial acumen while providing technical and operational support for Treasury products. Proficient in problem-solving and collaboration within a team environment to enhance customer satisfaction and support compliance with regulatory requirements.

Highest-signal resume keywords

Customer Service ExcellenceTreasury Management ProductsMicrosoft Office ProficiencyFinancial AcumenProblem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Treasury ProductsACH OriginationPositive PayRemote Deposit ProcessingIntermediate Accounting SkillsMathematical AptitudeSpreadsheet Proficiency

Soft Skills

Exceptional Communication SkillsTeam CollaborationSelf-MotivatedFlexibilityMultitasking

Certifications & Qualifications

High School DiplomaGeneral Education Degree (GED)

Industry Keywords

Customer SupportComplianceOperational SupportFinancial FundamentalsBanking Services

About the role

Key responsibilities & impact

Provides technical and operational support to customers and branch personnel for the Bank’s Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services
Follows through on all aspects of customer support related to Treasury Management products to ensure complete and accurate resolution
Responds promptly to client inquiries regarding Treasury products, including ACH Origination, Positive Pay, and Remote Deposit processing questions
Handles internal and external customer service calls and messages received through various communication channels
Supports compliance with internal policies, procedures, training, practices, and regulatory requirements
Supports the development and implementation of new Treasury products, processes, and procedures
Assists with special projects, system upgrades, and conversions
Works closely with Treasury personnel and branch teams to address questions related to Treasury products and transaction processing
Contributes to building and maintaining a strong team environment

Requirements

What you’ll need

High School Diploma or General Education Degree (GED) required
1-3 years related experience, training, and/or equivalent combination of education and experience required
Ability to deliver an exemplary level of customer service in a professional environment
Ability to assess customer needs and provide effective solutions
Strong computer and technical skills, including proficiency with Microsoft Office
Exceptional customer service and communication skills
Ability to work collaboratively as part of a team and multitask in a fast-paced environment
Flexible, self-motivated individual with strong problem-solving abilities
Strong financial acumen and sound judgment
Excellent written and verbal communication skills, including interpersonal and presentation capabilities
Understanding of business and financial fundamentals, intermediate accounting skills, strong mathematical aptitude, and proficiency with spreadsheets
Ability to solve practical problems and work with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret instructions delivered in written, verbal, diagram, or schedule form
Demonstrated team-oriented mindset that supports the success of First Interstate Bank’s strategic initiatives
Regular and predictable attendance required
Overtime subject to business need

Benefits

Comp & perks

Generous Paid Time Off (PTO) in addition to paid federal holidays
Child Care Assistance Program for eligible dependent(s)
Exercise reimbursement program for employees
Medical, dental, and vision benefits
Short-term and long-term disability benefits
Life insurance
Flexible spending accounts
Health savings account
Employee assistance program
401(k)
Up to 11 paid Federal holidays