Treasury Support Specialist II

First Interstate

. Provide technical and operational support to customers and branch personnel for Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services .

Posted 10/9/2026full-timeUnited StatesJunior💰 $21 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and financial acumen while providing technical and operational support for Treasury products. Proficient in problem-solving, communication, and collaboration within a fast-paced environment.

Highest-signal resume keywords

Customer Service ExcellenceTreasury Management SupportMicrosoft Office ProficiencyProblem-Solving AbilitiesFinancial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Treasury ProductsACH OriginationRemote Deposit ProcessingPositive PayIntermediate Accounting SkillsMathematical AptitudeSpreadsheet Proficiency

Soft Skills

Exceptional Communication SkillsInterpersonal SkillsAbility to MultitaskCollaborative Work Style

Certifications & Qualifications

High School DiplomaGeneral Education Degree (GED)

Industry Keywords

Customer SupportOperational SupportRegulatory RequirementsBusiness FundamentalsTeam Environment

About the role

Key responsibilities & impact

Provide technical and operational support to customers and branch personnel for Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services
Resolve all aspects of customer support related to Treasury Management products completely and accurately
Respond to client inquiries regarding ACH Origination, Positive Pay, and Remote Deposit processing
Handle internal and external customer service calls and messages through various communication channels
Adhere to internal policies, procedures, training, practices, and regulatory requirements
Support development and implementation of new Treasury products, processes, and procedures
Assist with special projects, system upgrades, and conversions
Collaborate with Treasury personnel and branch teams regarding Treasury products and transaction processing
Contribute to a strong team environment

Requirements

What you’ll need

High School Diploma or General Education Degree (GED) required
1-3 years related experience, training, and/or equivalent combination of education and experience required
Ability to deliver exemplary customer service in a professional environment
Ability to assess customer needs and provide effective solutions
Strong computer and technical skills, including proficiency with Microsoft Office
Exceptional customer service and communication skills
Ability to work collaboratively and multitask in a fast-paced environment
Strong problem-solving abilities
Strong financial acumen and sound judgment
Excellent written and verbal communication, interpersonal, and presentation capabilities
Understanding of business and financial fundamentals
Intermediate accounting skills
Strong mathematical aptitude and spreadsheet proficiency
Ability to interpret written, verbal, diagram, or schedule instructions
Regular and predictable attendance required
Overtime subject to business need

Benefits

Comp & perks

Generous Paid Time Off (PTO)
Paid federal holidays, up to 11
Child Care Assistance Program for eligible dependents
Exercise reimbursement program
Medical, dental, and vision benefits
Short-term and long-term disability benefits
Life insurance
Flexible spending accounts
Health savings account
Employee assistance program
401(k)