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Deposit Operations Administrator
First United Bank. Serve as the primary subject matter expert and process owner for specialized deposit servicing functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deposit servicing functions, including tax reporting and legal processing coordination, while ensuring compliance with regulatory requirements and operational standards. Capable of driving process improvements and fostering collaboration across teams to enhance customer experience and operational efficiency.
Highest-signal resume keywords
Deposit Operations ExperienceTax Reporting ExpertiseLegal Processing CoordinationOperational Risk ManagementProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax ReportingUnclaimed Property ManagementDeposit Account AdministrationSpecialty Account ResearchRegulatory ComplianceOperational ProceduresAudit SupportProcess DocumentationData AnalysisIssue Resolution
Soft Skills
Strong Communication SkillsAnalytical ThinkingAttention to DetailProblem-SolvingCollaboration
Industry Keywords
BankingDeposit ServicingOperational ReadinessCustomer ServiceCompliance
About the role
Key responsibilities & impact- Serve as the primary subject matter expert and process owner for specialized deposit servicing functions
- Administer specialty deposit servicing processes, including tax reporting, tax form corrections and reprints, unclaimed property, W-8BEN and tax documentation, specialty account research, and legal processing coordination
- Coordinate deposit product administration with Product, Compliance, Risk, and Technology teams
- Maintain procedures, job aids, annual calendars, process documentation, policies, and working instructions
- Monitor regulatory and procedural changes and recommend updates
- Provide guidance and support for complex research, servicing inquiries, and escalations
- Identify process improvement opportunities to strengthen efficiency, controls, and customer experience
- Coordinate cross-training and business continuity plans
- Support knowledge-sharing across Deposit Operations, Retail, Compliance, Item Processing, and other teams
- Coordinate release and upgrade testing for deposit servicing functions and related operational processes
- Support audits, examinations, reviews, and information requests
- Partner with operational teams on research, procedural questions, and issue resolution
- Support legal processing through specialty account research and coordination
- Ensure responsibilities are completed accurately, timely, and according to service standards
- Participate in process improvement, operational readiness, capability-building, and continuous improvement initiatives
Requirements
What you’ll need- Minimum of 5 years of banking, deposit operations, account servicing, or related operational experience required
- Experience with tax reporting, unclaimed property, deposit account administration, legal processing coordination, specialty account research, or related functions preferred
- Demonstrated ability to interpret procedures, research complex issues, and serve as a subject matter expert
- Experience supporting audits, examinations, regulatory requirements, or operational risk management activities preferred
- Strong organizational, analytical, and communication skills
- Ability to manage multiple priorities while maintaining a high degree of accuracy and attention to detail
- Strong attention to detail and operational discipline
- Ownership mindset and commitment to follow-through
- Ability to research, interpret, and apply complex requirements
- Strong problem-solving and critical-thinking skills
- Customer-focused and service-oriented
- Collaborative and willing to support others
- Comfortable working independently while maintaining strong partnerships
- Demonstrated desire and capability to become a trusted subject matter expert
Benefits
Comp & perks- Opportunities for employees to grow and follow their passions
- Learning organization environment
- First United culture and employee benefits (specific benefits not enumerated in the posting)
- Equal Opportunity Employer