Commercial Strategic Account Manager

FIS

. Develop and maintain executive-level relationships with assigned clients .

Posted 11/12/2026full-timeRemote • United StatesSeniorLead💰 $161,090 - $273,860 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and Client Experience, with a strong focus on building executive-level relationships and driving revenue growth through strategic planning and tailored solutions. Proficient in utilizing Salesforce for pipeline management and fostering collaboration across teams to enhance client satisfaction and retention.

Highest-signal resume keywords

Account ManagementClient ExperienceSalesforce ProficiencyStrategic ThinkingCommercial Card Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Growth StrategiesContract NegotiationSales ForecastingMarket AnalysisProblem-Solving

Soft Skills

Communication SkillsRelationship BuildingOrganizational SkillsInfluencing SkillsConsultative Approach

Tools & Technologies

SalesforceCRM Platforms

Industry Keywords

Financial ServicesFintechCommercial PaymentsPayment EcosystemsClient Retention

About the role

Key responsibilities & impact

Develop and maintain executive-level relationships with assigned clients
Gain a deep understanding of client business strategies, goals, challenges, and market position
Create and execute tailored account growth plans that identify expansion opportunities and drive revenue growth
Engage in contract renewals and retention activities while partnering with internal stakeholders to achieve favorable commercial outcomes
Identify white space opportunities and position FIS solutions to improve client performance and business results
Guide sales opportunities through the Salesforce pipeline and support successful deal closure
Partner with Product, Sales, Client Experience, Legal, and Contract Management teams to deliver client solutions
Serve as the voice of the customer by communicating market feedback, support needs, and product enhancement opportunities
Lead strategic client engagements, including Quarterly Strategic Business Reviews and executive business meetings
Maintain accurate sales forecasts and pipeline management on a monthly and quarterly basis
Act as a trusted advisor by providing industry insights, market intelligence, and strategic recommendations
Influence and align internal and external stakeholders to achieve mutually beneficial outcomes
Drive client satisfaction, retention, and long-term partnership success

Requirements

What you’ll need

Strong knowledge of commercial card and payments, financial services, fintech, or related industries
Demonstrated ability to build and maintain trusted advisor relationships with executive stakeholders
Strategic thinking with strong business, financial, and revenue acumen
Excellent verbal, written, and presentation communication skills
Ability to influence decision-making and negotiate successful business outcomes
Strong organizational, planning, and account management skills
Ability to research, analyze, and communicate complex information effectively
Experience collaborating across multiple teams and managing competing priorities
Consultative approach with strong problem-solving and relationship-building capabilities
Bachelor's degree or equivalent combination of education, training, and experience
8+ years of experience in Account Management, Customer Success, Client Experience, Consulting, or related client-facing roles
Experience within commercial card and payments, fintech, technology, or a related industry
Experience using Salesforce or comparable CRM platforms
Ability to travel up to 20%
Experience managing strategic enterprise accounts
Knowledge of commercial payments products, payment ecosystems, and industry trends
Experience working in a matrixed, global organization

Benefits

Comp & perks

Competitive salary and incentive opportunities
Comprehensive benefits package
Career development and learning opportunities
Flexible and collaborative work environment
Opportunities to work with industry-leading technology and clients
Inclusive and diverse culture focused on innovation and growth