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FIS

Intern, Client Services

FIS

. Serve as a primary point of contact for client inquiries .

Posted 9/17/2026internshipJacksonville • Florida • United StatesEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and support capabilities, with a focus on understanding customer needs and enhancing service quality. Proficient in analyzing client data and collaborating with cross-functional teams to drive process improvements and client retention.

Highest-signal resume keywords
Client Relationship ManagementData AnalysisCommunication SkillsProblem-Solving SkillsAI-Enabled Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalyticsBusiness AdministrationCustomer ExperienceMarketingFinanceManagement Information SystemsInformation Systems
Soft Skills
AdaptabilityDrive to LearnTeam CollaborationIndependence
Tools & Technologies
AI-Enabled Tools
Industry Keywords
Client SupportService ExperienceOnboarding ActivitiesService ReviewsProduct EducationClient Retention

About the role

Key responsibilities & impact
  • Serve as a primary point of contact for client inquiries
  • Provide timely client support and coordinate issue resolution with internal teams
  • Build and maintain positive client relationships by understanding customer needs
  • Ensure a high-quality service experience
  • Analyze client requests, account activity, and service trends
  • Identify opportunities for process improvements and enhanced client outcomes
  • Assist with onboarding activities, service reviews, product education, and adoption initiatives
  • Help clients achieve their business objectives
  • Collaborate with cross-functional teams to track client issues and monitor service performance
  • Contribute to successful client retention efforts

Requirements

What you’ll need
  • Pursuing a bachelor’s degree in a relevant field, including Business Administration, Communications, Customer Experience, Marketing, Finance, Economics, Management Information Systems (MIS), Information Systems, or Data Analytics
  • Rising Senior, graduating December 2027 through May 2028
  • Basic proficiency with AI-enabled tools and ability to apply them to enhance productivity, problem-solving, and decision-making
  • Fluent in English
  • Strong written and verbal communication skills
  • Adaptability, drive to learn, and strong problem-solving skills
  • Ability to work independently and within a team
  • Current and future sponsorship are not available for this position

Benefits

Comp & perks
  • Full-time paid summer internship
  • Team projects with direct business impact
  • Professional development seminars
  • Team mentor support
  • Social events
  • Flexible, collaborative, and respectful work environment
  • Time to support charities and give back to the community