Sales Process, Technology & AI Specialist

FIS

. Own the documented end-to-end sales process, including stage definitions, entry and exit criteria, qualification standards and seller-motion hand-offs .

Posted 9/18/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales process design and enablement, with a strong focus on training delivery and AI integration. Capable of managing change across diverse teams while ensuring compliance and effectiveness in sales methodologies.

Highest-signal resume keywords

Sales Process DesignTraining DeliveryChange ManagementAI IntegrationCRM Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales EnablementSales Process DocumentationTraining DesignAI UsageSales MethodologyProcess Compliance MeasurementData IntelligenceContent EnablementConversation IntelligenceChange Management

Soft Skills

Influencing StakeholdersIndependent OperationCommunication SkillsProblem-SolvingAdaptability

Tools & Technologies

CRM PlatformsSales Engagement ToolsTraining PlatformsData Intelligence PlatformsConversation Intelligence Tools

Certifications & Qualifications

Bachelor’s DegreeProsci/ADKAR Change Management Credential

Industry Keywords

B2B Enterprise EnvironmentFinancial ServicesFintechEnterprise SaaSGlobal MNC Organizations

About the role

Key responsibilities & impact

Own the documented end-to-end sales process, including stage definitions, entry and exit criteria, qualification standards and seller-motion hand-offs
Maintain process guides, playbooks and role-based standards as a single source of truth
Run sales process governance, including change intake, impact assessment, approval and controlled field release
Diagnose seller workflow friction through field interviews and adoption data and create an improvement roadmap
Design, build and personally deliver training covering sales process, methodology and the full sales technology stack
Own learning architecture from new-hire onboarding through tenured-seller upskilling with role-based paths
Deliver live, virtual, on-demand, micro-learning, job-aid and office-hour enablement with certification and reinforcement
Lead platform rollouts and process releases, including readiness, communications, cutover enablement and post-launch support
Own commercial AI enablement and develop practical seller fluency in AI
Translate AI capabilities into role-specific use cases for research, call preparation, account planning, messaging and proposal support
Build and curate the commercial prompt library and use-case catalogue
Own commercial AI usage standards with Legal, Risk and Privacy and represent Commercial in enterprise AI governance forums
Use AI to generate training content and assessments, draft communications, build role-play scenarios and analyze feedback
Define and report measures for process compliance, training effectiveness, technology adoption and AI usage
Run feedback loops with the field and report enablement impact to Sales Technology & AI and Commercial leadership

Requirements

What you’ll need

More than 5 years of experience in sales enablement, sales process design, change management, revenue operations or sales training within a B2B enterprise environment
Demonstrable experience designing and personally delivering training to a distributed sales audience
Direct experience owning, documenting or materially reshaping a sales process in a complex organization
Practical, hands-on use of AI in a professional context
Strong change management capability across a large, distributed and often skeptical audience
Ability to operate independently as an individual contributor and influence senior stakeholders without formal authority across NA, EMEA and APAC time zones
Bachelor’s degree in Business, Communications, Marketing or a related field
Background in financial services, fintech or enterprise SaaS
Experience working in Global MNC Organizations
Familiarity with CRM, sales engagement, content enablement, conversation intelligence and data intelligence platforms
Exposure to a major CRM or platform migration as an enablement, training or change owner
Working knowledge of a recognized sales methodology
Formal change management credential such as Prosci/ADKAR is a plus

Benefits

Comp & perks

Opportunities to innovate in fintech
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits