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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in production support and automation, with strong proficiency in Linux/Unix administration, Shell scripting, and Python development. Capable of driving continuous improvement initiatives aligned with Site Reliability Engineering best practices.
Highest-signal resume keywords
Production SupportLinux/Unix AdministrationShell ScriptingPython ScriptingSite Reliability Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingIncident ManagementRoot Cause AnalysisService RestorationAutomationOrchestrationMonitoringObservabilityCloud PlatformsDevOps Tooling
Soft Skills
Analytical SkillsOrganizational SkillsTime ManagementCommunication Skills
Tools & Technologies
SplunkDynatraceNetXMSITIL ProcessesService Management Tools
Industry Keywords
Operational ExcellenceContinuous ImprovementService AvailabilityNetwork FundamentalsOn-Call Rotations
Tech Stack
Tools & technologiesCloudLinuxPythonShell ScriptingSplunkSwitchingUnix
About the role
Key responsibilities & impact- Provide 24x7 production support for critical business applications and infrastructure
- Perform troubleshooting, incident management, root cause analysis, service restoration, and problem-management activities
- Develop and maintain automation solutions that reduce manual effort and operational toil
- Create and enhance scripts using Shell Scripting and Python
- Monitor system health, performance, and service availability
- Collaborate with application, infrastructure, and network teams to improve reliability and resiliency
- Participate in on-call rotations, night shifts, and weekend support as required
- Drive continuous-improvement initiatives aligned with SRE best practices
Requirements
What you’ll need- Overall experience of 4 - 6 years in production support, automation, Linux, and Site Reliability Engineering
- Strong hands-on experience with Linux/Unix administration and troubleshooting
- Proficiency in Linux commands, Shell scripting, and Python scripting/development
- Good understanding of Site Reliability Engineering principles and operational excellence
- Experience in automation, orchestration, and toil-reduction initiatives
- Knowledge of production support processes, incident management, root cause analysis, service restoration, and problem management
- Good understanding of switching technologies and network fundamentals
- Experience with monitoring and observability tools such as Splunk, Dynatrace, NetXMS, or similar platforms
- Exposure to cloud platforms, DevOps tooling, ITIL processes, and service-management tools
- Strong analytical, troubleshooting, organizational, time-management, and communication skills
- Flexibility to work in night shifts, on-call rotations, and weekend support schedules
Benefits
Comp & perks- An exciting opportunity to be part of a leading financial technology organization
- To be part of a vibrant and collaborative team focused on reliable, resilient, and automated production services
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal-development possibilities to strengthen SRE, automation, and production-support capabilities