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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational support within People teams, focusing on learning and development, employee engagement, and compliance with employment laws. Proficient in utilizing AI tools to enhance HR processes and project management.
Highest-signal resume keywords
Operational SupportLearning And DevelopmentEmployee EngagementCompliance With Employment LawsAI Tools Utilization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Human Resource DisciplinesPerformance ManagementOrganizational DiagnosisSurvey Data AnalysisHRIS Proficiency
Soft Skills
Excellent Communication SkillsOrganizational SkillsTime Management SkillsAnalytical And Problem-Solving SkillsIntegrity And Professionalism
Tools & Technologies
Talent Management SystemsLearning Management SystemsAI-Enabled Tools
Certifications & Qualifications
SHRM Certified Professional (SHRM-CP)
Industry Keywords
Employee RelationsCorporate CommunicationsComplianceOnboardingOffboarding
About the role
Key responsibilities & impact- Provide operational support to People Partners
- Support Learning & Development, corporate communications, and employee engagement initiatives
- Participate in or lead the evaluation, definition, and execution of People processes, policies, and procedures
- Identify strategic and tactical learning solutions based on organizational needs and strategy
- Assist with talent development solutions
- Review, track, and document compliance with training, continuing education, work assessments, licensure, exams, and certifications
- Explore and incorporate AI-enabled tools for L&D program design, delivery, and measurement
- Coordinate global all-hands meetings, fireside chats, and company-wide events
- Assist with department and corporate communications
- Maintain People intranet pages, communications, guides, and employee-facing content
- Build, administer, and analyze employee engagement surveys and translate results into actionable plans
- Support culture-strengthening programs
- Coordinate strategic People team project plans
- Create and maintain project plan materials using software platforms
- Support HR projects, deliverables, performance, recognition, and rewards processes
- Identify and apply AI tools to streamline People processes, project management, and reporting
- Maintain employment and confidential files
- Assist with onboarding, offboarding, and employee lifecycle activities
- Maintain LMS and performance management system data
- Develop, implement, and enforce department processes, policies, and procedures
- Recommend process-efficiency improvements
- Ensure compliance with federal, state, and local employment laws
- Handle employment-related inquiries and refer complex or sensitive matters appropriately
Requirements
What you’ll need- Minimum of three (3) years of administrative and/or operational support in a high speed People team working environment
- Bachelor's degree in human resources, organization development or related field or equivalent experience
- SHRM Certified Professional (SHRM-CP) credential or equivalent is a plus
- Proficiency in multiple human resource disciplines, including employee relations, culture, learning and development, performance management, compensation practices, organizational diagnosis, and federal and state respective employment laws is a plus
- Experience coordinating large-scale corporate events or communications is a plus
- Comfort utilizing AI tools and technologies is a plus
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills; experience building and interpreting survey or engagement data is a plus
- Ability to prioritize tasks and delegate when appropriate
- Ability to act with integrity, professionalism, and confidentiality
- Proficiency with or ability to quickly learn HRIS and talent management systems
- High integrity; must be objective and exercise confidentiality and discretion
- FiscalNote uses E-Verify to confirm employment eligibility of all new employees
Benefits
Comp & perks- Competitive salaries
- Retirement accounts
- Equity packages
- Comprehensive benefits packages aligned with regional requirements and expectations
- Flexible work arrangements
- Virtual interviewing and onboarding
- Temporary remote work during COVID-19
- Reasonable accommodations for persons with medical conditions or disabilities
- Equal-opportunity, inclusive work environment