Business Controls Specialist

Fiserv

. Perform first-line control activities for the Direct Express program, including control identification, monitoring and testing .

Posted 11/9/2026full-timeUnited StatesMid-LevelSenior💰 $60,000 - $105,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in risk management and control assessments, with a strong ability to communicate findings and remediation actions effectively. Proficient in applying internal control frameworks and conducting thorough control testing and monitoring.

Highest-signal resume keywords

Risk ManagementControl TestingInternal Control FrameworksAudit ExperienceData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AssessmentControl IdentificationControl MonitoringControl Testing ProceduresEvidence EvaluationControl Gap IdentificationFlowchart CreationACH File TransmissionsFraud ManagementDispute Resolution

Soft Skills

CommunicationAnalytical ThinkingProblem SolvingCollaborationAttention to Detail

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft VisioCopilot

Certifications & Qualifications

Certified Internal AuditorCertified Public AccountantCertified Information Systems Auditor

Industry Keywords

Direct Express ProgramFinancial Services ControlsRegulatory RequirementsBig 4 Public AccountingSarbanes-Oxley Act

About the role

Key responsibilities & impact

Perform first-line control activities for the Direct Express program, including control identification, monitoring and testing
Identify risks and controls across card issuance, funding, transaction processing, dispute resolution, fraud management, customer support and change management
Partner with business owners to gather information, understand processes and validate control design and operating effectiveness
Review data, transactions and supporting records to identify exceptions, trends or variances
Conduct periodic control monitoring and testing using documented procedures, evidence standards and assessment criteria
Prepare testing results, issues and related documentation
Communicate risks, control observations and remediation progress to DEX Controls Team leadership and business owners
Assist with risk assessments, monitoring and testing planning, and follow-up procedures for remediation of findings
Support issue management by helping identify issues, complete root cause analyses, define remediation actions and confirm implementation

Requirements

What you’ll need

Bachelor’s degree or higher in accounting, finance, risk management, a related field or equivalent combination of education and related experience
3+ years of experience in business controls, audit, risk management or a related control function
3+ years of experience evaluating business processes, performing risk and control assessments, including risk and control self-assessments, control testing and/or development of risk and control matrices
3+ years of experience documenting control test procedures, evaluating evidence, identifying control gaps and communicating remediation requirements to stakeholders
Ability to interpret policies, procedures, risks and control requirements and communicate findings in clear, business-focused language
Experience applying internal control frameworks, including Committee of Sponsoring Organizations internal control framework, Sarbanes-Oxley Act controls or similar control standards
Familiarity with IT controls
Basic understanding of ACH file transmissions and settlement flows
Experience using Microsoft Excel, Microsoft PowerPoint and Copilot, or a similar suite of tools to analyze data, support testing and report results
Ability to complete additional security review requirements necessary to support the Direct Express program and provide evidence of U.S. citizenship or lawful non-permanent resident status
Experience working in audit and/or risk in a Big 4 public accounting firm
Experience supporting internal and external audits
Experience creating flowcharts in Microsoft Visio
Familiarity with regulatory requirements related to payment operations, customer support, disputes, fraud management or financial services controls
Certified Internal Auditor, Certified Public Accountant and/or Certified Information Systems Auditor credential(s.)
Valid and unrestricted U.S. work authorization; candidates requiring sponsorship, now or in the future, will not be considered
Must provide documentation verifying U.S. citizenship or lawful permanent resident status and successfully complete an FBI fingerprint-based background investigation

Benefits

Comp & perks

Full-time employment
No annual incentive opportunity
No commissions