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Fiserv

Cybersecurity SOC Analyst

Fiserv

. Support investigation and response activities for cybersecurity events across the global enterprise environment .

Posted 9/15/2026full-timeBerkeley Heights • New Jersey • United StatesJunior💰 $97,500 - $164,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates foundational knowledge in cybersecurity operations, incident response, and security monitoring, with the ability to analyze logs and network traffic. Proficient in utilizing SIEM/SOAR tools and capable of providing 24x7x365 operational support.

Highest-signal resume keywords
Cybersecurity OperationsIncident ResponseSIEM/SOAR AnalysisNetwork ProtocolsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Incident Response ProcessesAlert TriageThreat IndicatorsLog AnalysisScriptingProgramming LanguagesNetwork SecurityEndpoint SecurityCloud SecurityApplication Security
Soft Skills
Detail-OrientedSelf-MotivatedCollaborativeProblem-SolvingDecision-Making
Tools & Technologies
SIEMSOAREDRIDS/IPSEmail SecurityFirewallsProxy ToolsCase Management Platforms
Certifications & Qualifications
CompTIA Security+CySA+CEHGCIH
Industry Keywords
CybersecurityIT OperationsEnterprise TechnologyNetwork ArchitectureSecurity Monitoring

Tech Stack

Tools & technologies
CloudCyber SecurityFirewalls

About the role

Key responsibilities & impact
  • Support investigation and response activities for cybersecurity events across the global enterprise environment
  • Identify, triage, and analyze potential cybersecurity incidents
  • Review suspicious emails and analyze logs, network traffic, and endpoint activity
  • Escalate confirmed incidents to Tier 2 incident handlers
  • Monitor and triage security alerts and events from enterprise security tools
  • Perform initial investigations across endpoint, network, identity, email, cloud, application, and system log sources
  • Analyze SIEM/SOAR data from EDR, firewall, proxy, intrusion detection/prevention, email security, and other monitoring platforms
  • Determine incident severity, impact, and required response actions
  • Document investigations, findings, actions, and escalation details in the case management system
  • Follow shift handoff procedures and communicate open issues, emerging threats, and significant events
  • Identify recurring false positives, process gaps, and opportunities to improve alert quality, runbooks, and analyst efficiency
  • Provide 24x7x365 follow-the-sun coverage, including holidays, nights, and weekends

Requirements

What you’ll need
  • 1-2 years experience in cybersecurity operations, incident response, security monitoring, IT operations, networking, or a related enterprise technology environment
  • Ability to support a 24x7x365 operating model, including day, evening, weekend, or holiday shifts as assigned
  • Foundational knowledge of network protocols, operating systems, enterprise architecture, and common log sources used in security investigations
  • Basic understanding of incident response processes, alert triage, threat indicators, and cyber security attack techniques
  • Ability to prioritize work, follow documented procedures, and make sound decisions in a fast-paced operational environment
  • Self-motivated, detail-oriented, and able to collaborate effectively as part of a cross-functional team
  • Strong critical thinking, puzzle-solving, and investigative skills
  • Bachelor’s degree in cyber security, information technology, computer science, or a related field preferred; equivalent practical experience may be considered
  • Industry certifications such as CompTIA Security+, CySA+, CEH, GCIH, or similar foundational cyber security certifications
  • Experience with scripting or programming languages
  • Experience with SIEM/SOAR, EDR, IDS/IPS, email security, firewalls, proxy tools, or case management platforms preferred
  • Valid and unrestricted U.S. work authorization required; candidates requiring current or future sponsorship will not be considered

Benefits

Comp & perks
  • On-site Monday through Friday
  • Approximately 10% travel off-site or to other office locations
  • Equal Opportunity Employer
  • Reasonable accommodation available during the application and hiring process