Design System Program Manager

Fiserv

. Lead program planning, governance, and execution activities supporting the growth and adoption of the UniFi Enterprise Design System .

Posted 9/15/2026full-timeNew York City • New Jersey • United StatesSeniorLead💰 $136,000 - $225,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Program Management and Design Operations, with a strong focus on cross-functional collaboration, stakeholder engagement, and the implementation of enterprise Design Systems. Proficient in Agile planning practices and change management to drive measurable outcomes in complex digital product environments.

Highest-signal resume keywords

Program ManagementDesign OperationsAgile Planning PracticesStakeholder ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems ThinkingDigital Product DevelopmentEnterprise Delivery ModelsOrganizational Change ManagementUX PlatformsProduct PlatformsDesign System Adoption

Soft Skills

Exceptional CommunicationFacilitationInfluencing Outcomes

Tools & Technologies

FigmaJiraAzure DevOpsAirtableSmartsheet

Industry Keywords

Enterprise Design SystemsCross-Functional InitiativesDigital TransformationRegulated Industries

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead program planning, governance, and execution activities supporting the growth and adoption of the UniFi Enterprise Design System
Coordinate roadmaps, dependencies, release planning, and delivery across Design, Engineering, Product, Research, Accessibility, Content Design, and AI teams
Facilitate governance processes, committee reviews, decision forums, stakeholder communications, and executive reporting
Drive adoption, onboarding, migration planning, change management, community engagement, and enablement programs
Develop dashboards, scorecards, metrics, and reporting frameworks connecting adoption, reuse, governance participation, delivery acceleration, and business value realization
Partner with Design, Product, Engineering, Research, Accessibility, Content Design, and business stakeholders to turn strategy into measurable outcomes

Requirements

What you’ll need

10+ years of experience in Program Management, Design Operations, Product Operations, Strategy & Operations, or a related field
10+ years of experience managing complex cross-functional initiatives involving multiple stakeholders, teams, and business functions
7+ years of experience applying systems thinking across complex enterprise ecosystems
Strong understanding of modern digital product development, Agile planning practices, and enterprise delivery models
Exceptional communication, facilitation, stakeholder management, and executive reporting skills
Ability to influence outcomes, manage dependencies, resolve risks, and drive alignment without direct authority
Bachelor’s degree or equivalent practical experience in design, human-computer interaction, or a related field
Experience supporting enterprise Design Systems, UX Platforms, Product Platforms, or Centers of Excellence
Familiarity with Figma, Storybook, design tokens, component governance, and design system adoption programs
Experience leading organizational change management, platform migrations, or enterprise transformation initiatives
Experience with Jira, Azure DevOps, Airtable, Smartsheet, or similar planning and delivery tools
Experience supporting AI-enabled product delivery, design-to-code workflows, or digital transformation efforts within regulated industries
Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship are not eligible

Benefits

Comp & perks

Annual incentive opportunity, potentially delivered as a mix of cash bonus and equity awards
Full-time, direct-hire position
On-site Monday through Friday