DNA PS Implementation Support Manager – Advisory

Fiserv

. Support lending implementations for DNA core processing and related professional services engagements.

Posted 10/13/2026full-timeUnited StatesMid-LevelSenior💰 $90,000 - $144,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing DNA core processing and lending solutions, with a strong focus on client training, workflow analysis, and system configuration. Proficient in analyzing business processes and mapping financial transactions to ensure data integrity and operational efficiency.

Highest-signal resume keywords

DNA Core Processing ImplementationClient-Facing SupportWorkflow AnalysisStructured Query Language (SQL)Lending Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Core Banking Technology SolutionsFinancial Services TechnologySystem ConfigurationGeneral Ledger MappingData ValidationCustom Process SpecificationsImplementation DocumentationBusiness Process AnalysisConversion Project SupportOperational Issue Resolution

Soft Skills

CollaborationCommunicationProblem-SolvingClient Training

Tools & Technologies

Microsoft OfficeDNA Tools

Industry Keywords

BankingCredit UnionLendingFinancial Workflow DesignConsumer LendingCommercial LendingMortgage ServicingBack-Office Processing

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support lending implementations for DNA core processing and related professional services engagements.
Configure and implement DNA core processing functionality for lending and related client workflows.
Evaluate client readiness for conversion activities and document implementation decisions, requirements, and action items.
Support client training, workflow assessments, and system setup to align operational processes with DNA capabilities.
Map financial transactions to the general ledger using DNA tools and support institution parameter and system setting configuration.
Test new DNA product functionality, validate custom configurations, and support client testing for applicable custom code.
Diagnose implementation issues, recommend corrective actions, and resolve assigned service cases while escalating complex issues as needed.
Provide pre-conversion remote and on-site support to help maintain data integrity, including applicable third-party interfaces.
Collaborate with clients, internal implementation teams, and product stakeholders.
Travel frequently, including approximately 60% travel off-site or to other office locations.

Requirements

What you’ll need

4+ years of experience implementing core banking, lending, or financial services technology solutions in a banking, credit union, or professional services environment.
4+ years of experience working with DNA core processing, other core implementation platforms, or comparable account processing systems.
4+ years of experience supporting client-facing implementation, training, workflow analysis, or conversion activities with internal and external stakeholders.
Experience using Microsoft Office tools to document requirements, track implementation activities, and communicate project status.
Experience analyzing business processes, identifying system configuration needs, and recommending measurable solutions to operational issues.
Experience with lending operations in consumer lending, commercial lending, mortgage servicing, investor or participation lending, or back-office processing.
Associate's degree or higher in business, finance, information systems, or a related field, or equivalent combination of education, related experience and/or military experience.
Experience with Structured Query Language (SQL) for data review, validation, or troubleshooting.
Experience supporting bank or credit union conversion projects.
Experience assisting clients with business specifications for custom processes.
Experience with DNA general ledger mapping and financial workflow design.
Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship are not eligible.

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.