Enterprise Training Advisor I

Fiserv

. Design onboarding and continuing education programs focused on restaurant operations, industry trends and solution-based selling .

Posted 10/26/2026full-timeWisconsin • United StatesMid-LevelSenior💰 $75,000 - $104,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and facilitating training programs for restaurant operations and sales enablement, leveraging knowledge of restaurant technology and point-of-sale systems. Proven ability to develop engaging learning materials and evaluate program effectiveness to align with business objectives.

Highest-signal resume keywords

Learning And DevelopmentSales EnablementRestaurant TechnologyFacilitating TrainingClover Restaurant Solutions

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Content DevelopmentFacilitator GuidesDigital Learning ContentSales Certification ProgramsLearning Management SystemsPerformance Metrics EvaluationConsultative Selling MethodsRestaurant WorkflowsCustomer Needs AnalysisCompetitive Trends Analysis

Soft Skills

CollaborationStakeholder EngagementCommunicationFeedback EvaluationAdaptability

Tools & Technologies

Sales Enablement PlatformsLearning Management SystemsVirtual Learning ToolsDigital Content Creation ToolsSimulation Software

Certifications & Qualifications

Facilitation CertificationBachelor’s Degree in Business ManagementBachelor’s Degree in MarketingBachelor’s Degree in Hospitality ManagementBachelor’s Degree in EducationBachelor’s Degree in Human Resources

Industry Keywords

Restaurant OperationsPoint-Of-Sale SystemsHospitalityMerchant ServicesPaymentsOnline OrderingDeliveryInventory ManagementEmployee ManagementPayment Workflows

About the role

Key responsibilities & impact

Design onboarding and continuing education programs focused on restaurant operations, industry trends and solution-based selling
Facilitate instructor-led and virtual learning sessions for sales professionals supporting restaurant owners and operators
Develop training content explaining restaurant workflows, customer needs, competitive trends and Clover from Fiserv capabilities
Partner with Product Management, Sales Enablement and Restaurant Solutions teams to update curriculum based on product releases and market insights
Collaborate with Instructional Designers to create digital learning content, facilitator guides, simulations and knowledge checks
Apply restaurant scenarios, customer use cases and consultative selling methods to improve sales readiness
Evaluate program effectiveness using learner feedback, performance metrics and stakeholder input, then recommend content improvements
Work with Sales Leadership, Product Management, Restaurant Solutions, Sales Enablement and subject matter experts to align training with business priorities

Requirements

What you’ll need

6+ years of experience in learning and development, training, sales enablement or a related function
2+ years of experience in restaurant technology, point-of-sale systems, hospitality, merchant services, payments or a related industry
6+ years of experience facilitating training for sales, client-facing or operational teams using instructor-led, virtual or blended learning formats
6+ years of experience developing learning materials, including facilitator guides, presentations, digital content, simulations or assessments
4+ years of experience partnering with business stakeholders to align training programs with measurable business objectives
4+ years of experience using learning management systems or sales enablement platforms to deliver, track or evaluate training
Bachelor’s degree or higher in Business Management, Marketing, Hospitality Management, Education, Human Resources or a related field, or equivalent combination of education, related experience and/or military experience
Experience with Clover Restaurant or other restaurant point-of-sale and payment solutions
Knowledge of restaurant operations, including front-of-house, back-of-house, online ordering, delivery, inventory management, employee management and payment workflows
Experience developing sales certification programs or competency frameworks
Formal facilitation certification from an accredited training organization
Ability to work on-site Monday through Friday
Ability to travel up to 50%

Benefits

Comp & perks

Annual incentive opportunity for eligible associates, potentially delivered as a cash bonus and equity awards
Travel allowance/coverage implied for required business travel up to 50%