Field Sales Manager

Fiserv

. Design, implement, and manage go-to-market sales plans .

Posted 10/16/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$55,000 - CA$80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B field sales leadership, particularly in SaaS and commerce technology solutions, with a strong focus on coaching, territory management, and pipeline development. Proven ability to drive team performance through effective sales strategies and local market intelligence.

Highest-signal resume keywords

B2B Field Sales LeadershipCoaching Consultative Sales ProcessesSalesforce CRM ProficiencyTerritory DevelopmentRestaurant Operations Workflows

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outbound ProspectingCold CallingProposal DevelopmentObjection HandlingClosing SalesPipeline InspectionForecast ReportingPerformance ScorecardsDocumented Performance Improvement PlansSales Activity Tracking

Soft Skills

Team LeadershipCoachingCommunicationPerformance ManagementCollaboration

Tools & Technologies

SalesforceCRM PlatformsAudio Equipment

Industry Keywords

SaaSPOSPaymentsCommerce TechnologyRestaurant IndustryGreater Toronto AreaHospitality Management

About the role

Key responsibilities & impact

Design, implement, and manage go-to-market sales plans
Lead, coach and develop a field sales team of Business Development and Territory Managers selling Clover SaaS and commerce solutions to restaurants
Own team performance against revenue, new-logo, software attachment, activity, pipeline and conversion objectives
Establish territory plans, prospecting standards and weekly activity expectations
Conduct field ride-alongs, call coaching, deal reviews and joint-sale efforts
Improve prospecting, discovery, restaurant workflow assessment, solution positioning, objection handling and closing skills
Ensure representatives build and maintain healthy, self-generated pipelines without relying on company-provided leads
Use local market intelligence to identify priority restaurant segments, trade areas, competitive displacement opportunities and referral relationships
Maintain disciplined CRM usage and accurate opportunity stages, next steps, close dates and forecasts
Run weekly one-on-ones, pipeline reviews, performance scorecards and team meetings
Recruit, onboard, train and retain high-performing field sellers
Address performance gaps through focused coaching, documented action plans and accountability
Partner with sales operations, marketing, product, implementation and customer support
Represent Clover at restaurant industry events, local business associations and community networking opportunities

Requirements

What you’ll need

4+ years of experience in B2B field sales leadership for SaaS, POS, payments or commerce technology solutions
4+ years of experience in outbound prospecting environments using cold calling, in-person prospecting and territory development
4+ years of experience in coaching consultative sales processes, including discovery, product demonstrations, proposal development, objection handling and closing
2+ years of experience in field-based territory sales execution, including ride-alongs, local market coverage and in-person client meetings
4+ years of experience using Salesforce or comparable CRM platforms for activity tracking, pipeline inspection and forecast reporting
4+ years of equivalent combination of educational background, related experience, and/or military experience
Applicants must be legally authorized to work in Canada
Candidates must be Canadian citizens, permanent residents or hold a valid open work permit
Experience selling to independent and multi-location restaurant operators in the Greater Toronto Area would be great to have
Experience with restaurant operations workflows, table service, quick service or hospitality management environments would be great to have
Experience with sales performance scorecards, one-on-one coaching cadences and documented performance improvement plans would be great to have
Experience collaborating with implementation, product and customer support teams in a high-growth SaaS environment would be great to have
Post-secondary education in business, commerce or a related field would be great to have
Ability to use a computer and audio equipment

Benefits

Comp & perks

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays
Recharge & Refuel vacation (years-of-service tiers)
Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%
Non-Registered Savings Plan (NREG)
Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits
Dental coverage
Company-paid Basic Life and AD&D
Optional life and AD&D coverage
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits