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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Operations and client discovery, with a strong focus on process improvement and governance in regulated financial services. Proficient in managing stakeholder demands and leading cross-functional teams to deliver high-quality product artefacts and market intelligence.
Highest-signal resume keywords
Product Operations ExperienceClient Discovery ExpertiseGovernance and Portfolio OperationsProduct Lifecycle KnowledgeExperience in Regulated Financial Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Lifecycle ManagementProcess ImprovementProduct Pricing KnowledgeStakeholder ManagementProduct Workflow ToolsAI ToolingPlatform MigrationData AnalysisEvidence-Based Demand ManagementRFP Response Preparation
Soft Skills
LeadershipCollaborationCommunicationDecision-MakingPrioritization
Industry Keywords
PaymentsBankingRegulated Financial ServicesGlobal PlatformsRegional Markets
About the role
Key responsibilities & impact- Own the EMEA client discovery method, standards, artefacts and cadence
- Lead live discovery engagements with clients and business teams
- Uphold adopt-not-adapt principles and avoid platform customisation
- Coordinate regional discovery and efficient onboarding for smaller opportunities
- Coordinate regional priorities and maintain a single, evidence-based demand view
- Lead triage with product managers and align regional demands with global teams
- Chair the regional Product Review Committee and track decisions, ownership and execution
- Ensure consistent pricing and contract terms across EMEA
- Support deal reviews with Legal, Finance and commercial teams
- Lead go-to-market collateral, RFP responses, product documentation and demos
- Maintain the product catalogue and high-quality product artefacts
- Deliver leadership reporting, dashboards, regional KPIs and market intelligence
- Embed AI in product practices and operations, partnering on responsible use in regulated financial services
- Build and lead a neutral, process-focused Product Operations function
Requirements
What you’ll need- Substantial experience in Product Operations, governance or portfolio operations
- Proven client discovery experience, translating needs into product requirements
- Experience managing priorities and demand across competing stakeholders
- Experience running senior decision forums and ensuring follow-through
- Knowledge of product pricing and commercial standards, working with Legal and Finance
- Strong understanding of product lifecycle and modern development practices
- Experience with product and portfolio tooling and AI tooling
- Hands-on experience building processes, producing initial analysis and artefacts, then scaling delivery through a team
- Experience in payments, banking or regulated financial services
- Experience working across global platforms and regional markets
- Experience in platform migration or modernisation
- Process improvement experience
- Experience selecting or improving product workflow tools
Benefits
Comp & perks- Equal Opportunity Employer commitment
- Consideration without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law