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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in project delivery leadership, with a strong focus on Agile, Scrum, and Kanban methodologies. Capable of managing multiple projects while utilizing delivery metrics and tools like Jira to enhance performance and accountability.
Highest-signal resume keywords
Project Delivery LeadershipAgile MethodologiesJira ProficiencyStakeholder ManagementCoaching and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project DeliveryAgile MethodologiesScrumKanbanWaterfallDelivery MetricsKPI ReportingOperational DashboardsTime ManagementRisk Management
Soft Skills
CommunicationFacilitationOrganizationProblem-SolvingTeam Training
Tools & Technologies
JiraProject Management Tools
Industry Keywords
Professional ServicesBanking IndustryImplementation
About the role
Key responsibilities & impact- Serve as a project delivery leader for implementation teams, bringing structure, visibility and accountability across a high volume of small to medium projects
- Organize and oversee a large book of work across multiple client portfolios and individual projects
- Provide day-to-day delivery leadership and pivot into hands-on implementation or project execution as needed
- Assist Implementation Managers with sequencing, prioritization and monitoring work across competing client needs, delivery commitments and team capacity
- Identify risks, manage internal escalations and serve as an escalation point for Implementation Analysts
- Coach and train teams on Agile, Scrum, Kanban and waterfall practices
- Train team members in organization, time management, progress communication and effective use of Jira and related tools
- Establish, monitor and analyze delivery metrics, including throughput, cycle time, milestone attainment, capacity utilization, backlog health, project aging and delivery predictability
- Improve delivery processes, visibility and consistency across the organization
- Identify Implementation Analyst skill gaps, execution patterns and coaching opportunities
Requirements
What you’ll need- 5+ years of experience in project delivery, implementation, Agile delivery, program coordination or related roles
- Strong knowledge of Agile, Scrum, Kanban and waterfall methodologies
- Experience managing multiple concurrent projects and competing priorities
- Experience coaching, mentoring or training team members
- Experience using delivery metrics, reporting, KPIs and operational dashboards to manage delivery performance
- Strong client-facing and stakeholder management skills
- Strong communication, facilitation, organization and problem-solving skills
- Experience with Jira or similar tools
- Prior professional services or banking industry experience
- Prior supervisor experience
- Must currently possess valid and unrestricted U.S. work authorization
- Temporary visas including F-1 (OPT, CPT, STEM), H-1B, H-2, and TN, and candidates requiring sponsorship, are not accepted