Program Manager, External Relations

Fiserv

. Support execution of Fiserv’s external relations programs across Industry Relations and Consultant Relations .

Posted 10/31/2026full-timeUnited StatesMid-LevelSenior💰 $120,000 - $198,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program coordination and management, with a strong focus on organizing events, managing cross-functional workflows, and maintaining effective communication. Proficient in building reports and dashboards to track engagement and program performance.

Highest-signal resume keywords

Program CoordinationEvent ManagementMicrosoft OfficeCRM WorkflowsBudget Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementEvent CoordinationReport BuildingDashboard CreationLogistics Management

Soft Skills

Communication SupportOrganizational SkillsCollaboration

Tools & Technologies

Microsoft TeamsSharePointCRM Tools

Industry Keywords

Financial ServicesFintechPaymentsEnterprise TechnologyExternal Engagement

About the role

Key responsibilities & impact

Support execution of Fiserv’s external relations programs across Industry Relations and Consultant Relations
Develop and maintain integrated workplans, priorities, calendars, milestones, owners, and dependencies
Coordinate briefings, meetings, webinars, roadshows, and conferences, including agendas, materials, logistics, attendee management, executive and speaker preparation, vendors, sponsorship deliverables, and follow-up
Prepare meeting briefs, notes, recaps, status updates, and leadership materials
Manage intake and routing for external relations requests
Coordinate NDA, approval, budget, invoice, and information-sharing workflows with cross-functional teams
Capture external feedback and track resulting decisions, recommendations, and actions
Build dashboards and recurring leadership updates on engagement activity, participation, feedback, event outcomes, and program performance
Maintain CRM records, distribution lists, contact and firm profiles, engagement trackers, and data standards
Maintain a centralized repository of approved materials, templates, procedures, messaging, FAQs, and event assets
Partner with relationship leaders and cross-functional teams to keep programs organized, measurable, and on schedule

Requirements

What you’ll need

Bachelor’s degree required, or equivalent relevant experience
4+ years of experience in program coordination, program management, events, marketing operations, sales enablement, communications support, or a related field
Demonstrated experience coordinating virtual and in-person meetings and events, including scheduling, materials, logistics, and post-event follow-up
Working knowledge of Microsoft Office, Teams, and SharePoint, with the ability to learn and use CRM workflows and reporting tools
Must currently possess valid and unrestricted U.S. work authorization
Temporary visas including F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, and candidates requiring sponsorship now or in the future, will not be considered
Experience supporting Industry Relations, Consultant Relations, analyst relations, association programs, partner programs, or related external engagement functions
Background in financial services, fintech, payments, or enterprise technology
Experience building reports and dashboards and summarizing themes or insights from engagement activity
Familiarity with NDA, approval, and information-sharing governance workflows
Experience coordinating budgets, invoices, vendors, or sponsorship deliverables

Benefits

Comp & perks

Annual incentive opportunity, potentially delivered as a mix of cash bonus and equity awards
10%-15% occasional travel for selected conferences, meetings, and internal planning sessions