Relationship Manager

Fiserv

. Lead strategic management for new clients, crafting sales plans and selling payment and technology solutions in complex environments .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $59,500 - $126,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in complex solution sales and relationship management, with a strong focus on government account strategies, client engagement, and revenue growth. Proficient in utilizing customer relationship management tools to track performance and manage client portfolios effectively.

Highest-signal resume keywords

Complex Solution SalesRelationship ManagementAccount Strategy DevelopmentCustomer Relationship Management ToolsGovernment Account Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales PlanningContract ExecutionRevenue GrowthClient RetentionProposal DevelopmentNegotiationRFP ResponsesPipeline ManagementQuota AttainmentForecasting

Soft Skills

Client EngagementSenior-Level Relationship BuildingConsultative DiscoveryProblem SolvingCross-Functional Coordination

Tools & Technologies

Customer Relationship Management SystemsFiserv Systems

Industry Keywords

Payments IndustryPublic Sector SalesFinancial SolutionsTechnology SolutionsMatrixed Organization

About the role

Key responsibilities & impact

Lead strategic management for new clients, crafting sales plans and selling payment and technology solutions in complex environments
Own the strategy and performance of an assigned portfolio of government accounts, including account planning, client engagement, contract execution, retention, renewals, revenue growth, profitability, and customer satisfaction
Serve as the primary relationship lead for assigned clients and new logos, building senior-level relationships and coordinating internal resources to resolve invoicing, service, operational, and other complex client needs
Identify and advance expansion opportunities through consultative discovery, solution positioning, partnership with product and sales subject-matter experts, proposal development, negotiation, and contracting
Lead pursuit activities for new state and local government accounts within the assigned geography, including prospecting, qualification, needs assessment, presentations, RFP responses, negotiations, and close
Maintain accurate account, pipeline, activity, and revenue information in the customer relationship management system
Regularly evaluate and adjust account plans, priorities, and forecasts
Meet and exceed role-specific targets for quota attainment and revenue generation

Requirements

What you’ll need

5+ years of experience in complex solution sales, relationship management, or client-facing business development, including responsibility for account strategies and plans
3+ years of experience managing relationships with senior leaders or executive-level client stakeholders
Experience managing an account portfolio that includes contract renewals, client retention, revenue growth, and identification of expansion opportunities
Experience using customer relationship management tools to document client activity, manage pipeline, forecast revenue, and track performance against sales targets
Bachelor’s degree or an equivalent combination of education, work, and/or military experience
Government or public sector account management or sales experience
Payments industry experience or experience selling financial or technology solutions
Experience working within a large, matrixed organization
Experience with Fiserv systems, products, or operating environments
Frequent travel up to 50%
Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave