Senior Account Manager

Fiserv

. Ensure quality delivery and maintenance support of all products and services for assigned clients .

Posted 10/8/2026full-timeFort Worth • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and operational support capabilities, ensuring quality delivery of services while maintaining compliance with legal and contractual obligations. Proficient in project management and problem resolution, with a focus on maximizing client benefits through effective use of solutions.

Highest-signal resume keywords

Client Relationship ManagementProject ManagementProblem Prevention and ResolutionOperational SupportCompliance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceProject ManagementOperational ProceduresIncident ResponseProcess Improvement

Soft Skills

Independent Decision-MakingGood JudgmentCommunication

Tools & Technologies

Fiserv Solutions

Industry Keywords

System AuditsClient Profile UpdatesAccount Plans

About the role

Key responsibilities & impact

Ensure quality delivery and maintenance support of all products and services for assigned clients
Manage and develop operational relationships with clients
Understand clients’ businesses, goals, strategies, industry trends, and directions
Develop and manage operational and technical relationships through in-person visits and phone calls
Carry out account plans
Ensure full utilization of Fiserv solutions for maximum client benefit
Provide reporting on accomplishments and in-process activities
Influence and work cross-functionally on incident response and process improvement initiatives
Develop and maintain standard operating procedures
Maintain compliance with system audits and client profile updates
Complete administrative duties to meet legal and contractual obligations

Requirements

What you’ll need

High School Diploma or equivalent experience
3+ years’ experience in customer service
Ability to travel up to 20%
Bachelor’s degree (preferred)
Project Management experience (preferred)
Enterprise problem prevention and resolution experience (preferred)
Ability to make independent decisions, exercising good judgment and managing complex issues (preferred)
Must apply using legal name
Must complete the step-by-step profile and attach a resume

Benefits

Comp & perks

Ability to travel up to 20%
Equal Opportunity Employer
Reasonable accommodation available for applicants with disabilities