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Fiserv

Senior Director, Network Administration and Governance

Fiserv

. Lead administration, maintenance, and governance of operating rules for MoneyPass Group networks .

Posted 9/29/2026full-timeRemote • Pennsylvania • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational governance, compliance, and rule management within the payments industry, with a strong focus on communication, project management, and process improvement. Capable of translating complex operational rules into actionable guidance for diverse stakeholders while championing AI adoption for enhanced productivity.

Highest-signal resume keywords
Operational GovernanceRule ManagementProject ManagementAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Rule AdministrationCompliance ManagementProcess ImprovementData InterpretationBusiness Writing
Soft Skills
Attention to DetailOrganizational SkillsProblem-Solving SkillsStakeholder Management
Tools & Technologies
AI AdoptionData-Driven InsightsAutomation
Industry Keywords
Payments IndustryNetwork Operating RulesDispute ResolutionArbitration RulingsRegulatory Changes

About the role

Key responsibilities & impact
  • Lead administration, maintenance, and governance of operating rules for MoneyPass Group networks
  • Support rule management, compliance, and operational governance objectives
  • Partner with pricing and analytics, product management, strategy, legal, and leadership teams to update and release operating rules
  • Communicate network operating rule updates to internal and external stakeholders
  • Oversee the MoneyPass Locator and enforce MoneyPass guidelines, including fines or penalties for unresolved infractions
  • Oversee Dispute and Arbitration rulings to ensure operational rules are enforced
  • Create business-focused content explaining complex network rules, requirements, and operational changes
  • Resolve issues, align priorities, and support operational excellence across cross-functional teams
  • Champion AI adoption to improve productivity and client experience through data-driven insights, automation, and innovation
  • Identify and implement process improvements and automation opportunities
  • Update operating rules based on regulatory changes, industry evolution, corporate initiatives, and business priorities
  • Translate operating rules into practical guidance for internal teams, external partners, clients, members, and participants
  • Stay current on payments industry trends, terminology, and regulatory considerations

Requirements

What you’ll need
  • Bachelor’s degree in business, finance, technology, or a related field preferred; equivalent work experience may be considered
  • Strong written and verbal communication skills
  • Proven experience writing, editing, reviewing, and accurately distributing business-critical information
  • High attention to detail, quality, accuracy, and consistency in governance-related documentation and communications
  • Strong project management and organizational skills
  • Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
  • Demonstrated analytical and problem-solving skills
  • Ability to interpret data, identify trends, and recommend effective solutions
  • Ability to travel up to 10%
  • Role cannot be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington
  • Must apply using legal name
  • Must complete the step-by-step profile and attach a resume

Benefits

Comp & perks
  • Ability to work remotely
  • Opportunity to work with a global leader in Fintech and payments
  • Opportunity to champion AI technologies and drive operational excellence
  • Equal opportunity employment
  • Reasonable accommodation support for applicants with disabilities