Technical Program Management, Director

Fiserv

. Lead large-scale platform engineering programs from architecture and planning through implementation, migration, production readiness, and operational adoption .

Posted 10/2/2026full-timeRemote • Texas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading large-scale platform engineering programs, focusing on architecture, implementation, and operational adoption. Proficient in managing complex technology initiatives with a strong emphasis on cloud infrastructure, security, and compliance within regulated industries.

Highest-signal resume keywords

Program ManagementCloud InfrastructureAgile MethodologiesArchitecture Decision TrackingPlatform Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementCloud InfrastructureInfrastructure AutomationContinuous DeliveryObservabilityService ReliabilityArchitecture Decision TrackingCapacity PlanningRisk RemediationTechnical Roadmap Planning

Soft Skills

Decision-MakingStakeholder ManagementFacilitation

Tools & Technologies

Infrastructure As CodeSoftware Delivery PipelinesContainer PlatformsAPIsNetworkingIdentity And Access Management

Industry Keywords

PaymentsBankingFinancial TechnologyRegulated Industry

Tech Stack

Tools & technologies

CloudCyber SecurityDistributed Systems

About the role

Key responsibilities & impact

Lead large-scale platform engineering programs from architecture and planning through implementation, migration, production readiness, and operational adoption
Align platform roadmaps, architecture decisions, technical milestones, capacity requirements, budgets, risks, and cross-platform dependencies with enterprise technology strategy
Establish technical governance for architecture reviews, engineering standards, security and compliance controls, release readiness, service-level objectives, operational acceptance, and escalation paths
Provide senior leaders visibility into roadmap progress, platform adoption, deployment performance, reliability, capacity, security risks, technical debt, critical dependencies, and remediation plans
Facilitate decision-making across stakeholder groups with competing priorities, dependencies, and delivery timelines
Coordinate production readiness and platform adoption activities, including migration planning, performance and resilience validation, security reviews, disaster recovery, operational runbooks, support readiness, go-live criteria, and post-launch adoption tracking
Partner with engineering teams to improve developer experience through self-service capabilities, standardized delivery pipelines, reusable platform services, infrastructure as code, automated controls, and measurable reductions in delivery friction
Develop program management standards, templates, and delivery practices supporting consistent execution across programs
Lead enterprise platform engineering programs spanning cloud infrastructure, developer platforms, shared services, security, reliability, and application delivery
Partner with engineering leaders, architects, product teams, and business stakeholders to translate platform strategy into executable roadmaps and deliver secure, scalable, resilient capabilities

Requirements

What you’ll need

12+ years of experience in program management or project management leading enterprise-level initiatives across business, product, and technology teams
8+ years of experience managing complex technology programs involving cloud infrastructure, developer platforms, distributed systems, infrastructure automation, continuous delivery, observability, cybersecurity, service reliability, or enterprise platform modernization
8+ years of experience applying Agile, Waterfall, or hybrid delivery models to complex engineering programs
Experience with architecture decision tracking, release planning, dependency management, capacity planning, risk remediation, and production-readiness governance
Experience translating architecture tradeoffs, reliability concerns, security risks, technical debt, capacity constraints, and delivery dependencies into decisions and recommendations for executive leadership and governance forums
Experience developing consolidated program plans, milestone reporting, resource views, and remediation plans
Working knowledge of cloud architecture, APIs, distributed systems, networking, identity and access management, container platforms, infrastructure as code, observability, software delivery pipelines, and site reliability engineering practices
Bachelor’s degree or higher in business administration, technology, finance, or a related field, or equivalent combination of education, related experience and/or military experience
Valid and unrestricted U.S. work authorization required
Candidates requiring current or future sponsorship will not be considered
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington
Experience in platform engineering within payments, banking, financial technology, or another regulated industry would be great to have
Experience with platform portfolio management, technical roadmap planning, engineering capacity planning, cloud cost optimization, lifecycle management, or modernization investment decisions would be great to have
Experience with engineering roadmaps, architecture documentation, source control, continuous integration and delivery, infrastructure automation, observability, service management, dependency tracking, and delivery governance tools would be great to have

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodation available for applicants with disabilities
Employment with a global fintech and payments company