VP, Head of PMO – Commerce Hub, MCGS

Fiserv

. Lead the end-to-end program management office for Commerce Hub and Mastercard Gateway Services integration .

Posted 11/10/2026full-timeUnited StatesLead💰 $190,000 - $316,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in program management, particularly within the fintech and payments sectors, with a strong focus on governance, risk management, and cross-functional collaboration. Proven ability to lead large-scale global programs, manage complex stakeholder relationships, and deliver strategic outcomes through effective communication and leadership.

Highest-signal resume keywords

Program ManagementFintech Industry KnowledgePMP CertificationClarity, Jira, Confluence ExpertiseTriple-Constraint Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program GovernancePDLC DisciplineRisk ManagementRoadmap PlanningFinancial Targets ManagementStakeholder CommunicationExecutive ReportingAgile-at-Scale FrameworksContinuous Improvement PracticesMilestone Planning

Soft Skills

LeadershipCoachingInfluencing Without AuthorityCross-Functional CollaborationExecutive Presence

Tools & Technologies

ClarityJiraConfluencePowerPointExcel

Certifications & Qualifications

PMP CertificationSix Sigma CertificationLean Process Excellence Credentials

Industry Keywords

PaymentsFintechMastercardVisaGateway ServicesNetwork EcosystemsAcquiring PlatformsTransformationGlobal ProgramsStakeholder Management

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the end-to-end program management office for Commerce Hub and Mastercard Gateway Services integration
Own the program governance model and run Global and Regional Steering Committees
Lead the program operating rhythm, including bi-weekly executive and weekly execution reporting
Drive PTAC governance, cross-team dependency review, roadmap sign-off, and stage-gating
Embed PDLC discipline across intake, prioritization, alignment, build, and launch stages
Serve as the single source of truth for program status, decisions, owners, and follow-through
Own drop-based delivery roadmaps, milestone plans, release planning, and go-live readiness
Manage scope, schedule, and cost across enterprise-scale global programs
Drive integrated planning across horizontal and regional work streams
Maintain visibility into critical paths, dependencies, gaps, and delivery risks
Oversee resourcing and hiring status across Product and Technology
Lead Mastercard Gateway Services integration and coordinate joint Fiserv–Mastercard workstreams
Manage network-partner cadence, commitments, issue resolution, rules, compliance, and certification requirements
Prepare executive communications, Steering Committee decks, business reviews, milestone reports, and status narratives
Facilitate cross-functional workshops, kick-offs, and planning events
Maintain the program business case, financial targets, investment controls, KPIs, RAG status, and operating-health metrics
Own the RAID log and drive proactive risk management and resolution
Apply Six Sigma / Lean continuous-improvement practices and AI-enabled program-management practices
Build and lead a high-performing global PMO
Develop talent through coaching, mentoring, and career development
Influence senior executives and stakeholders without direct authority

Requirements

What you’ll need

14+ years of experience in program/project management, product delivery, or transformation within payments, fintech, financial services, or technology
8+ years of progressive leadership experience running large, complex, multi-region programs and global teams
Strong fintech and payments industry knowledge, including acquiring, gateways, switch/processing, settlement, VAS, and network ecosystems (Mastercard/Visa)
Demonstrated mastery of triple-constraint management (scope, schedule, cost) on enterprise-scale programs
Deep experience with PDLC and PTAC-style governance, stage-gating, and program operating rhythms
Hands-on expertise with Clarity, Jira, and Confluence
PMP certification (or equivalent) and Six Sigma / Lean process-excellence credentials
Proven program-leadership communications and executive presence
Strong background in Product Strategy, Product Portfolio, and Roadmap Planning
Advanced PowerPoint and Excel skills
Bachelor’s degree required
MBA or advanced degree preferred
Direct experience delivering global commerce, gateway, or acquiring-platform programs preferred
Experience managing Mastercard/Visa network-partner integrations preferred
Experience preparing Board, Investor Relations, or executive-level program materials preferred
Knowledge of AI-driven program management, modern delivery practices, and agile-at-scale frameworks preferred

Benefits

Comp & perks

Annual incentive opportunity, potentially delivered as a mix of cash bonus and equity awards
Workplace accommodation support for applicants with disabilities