VP, Relationship Management

Fiserv

. Own a portfolio of strategic, pan-Fiserv client relationships at the C-suite level .

Posted 11/2/2026full-timeRemote • United StatesLead💰 $110,900 - $173,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, revenue growth, and client relationship development within the financial services sector. Proficient in structuring large technology deals and analyzing market trends to drive business outcomes.

Highest-signal resume keywords

Strategic Account ManagementRevenue GrowthC-Suite Client RelationshipsLarge Bundled Technology DealsMarket Trend Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Services ExperienceProfit and Loss ManagementAccount PlanningFinancial ModelingExecutive Communication

Soft Skills

NegotiationClient SatisfactionRelationship Building

Industry Keywords

BankingPayments Domain KnowledgeEnterprise Account PlanningMatrixed Technology OrganizationClient Health Survey

About the role

Key responsibilities & impact

Own a portfolio of strategic, pan-Fiserv client relationships at the C-suite level
Serve as the primary point of accountability for revenue growth, retention, and client satisfaction across all Fiserv solutions
Build and execute account plans to expand the Fiserv solution footprint, grow wallet share, and advance joint pipeline with internal Business Units
Structure and negotiate large bundled technology deals by coordinating across Fiserv Business Units
Assess account health within the first 90 days by establishing C-level relationships, identifying risks and opportunities, and documenting findings in a prioritized account review
Monitor market trends, competitive activity, and client-side mergers and acquisitions to anticipate client needs
Forecast pipeline and financial outcomes accurately against revenue targets, retention metrics, Client Health Survey results, and NPS commitments
Translate complex, multi-solution Fiserv capabilities into business cases for senior client executives and drive purchase decisions
Coordinate with internal Fiserv business units and take direction from Enterprise Relationship Managers on account strategy

Requirements

What you’ll need

12+ years of experience in financial services or banking, including strategic account management and revenue growth for enterprise clients
12+ years of experience structuring large bundled technology deals, managing profit and loss (P&L), and driving delivery, sales, and account management outcomes in a large matrixed technology product or services organization
Experience managing C-suite client relationships to develop strategic account plans and expand solution footprint
Experience structuring and negotiating large bundled technology deals to meet revenue targets and retain clients
Experience analyzing market trends and competitive dynamics to identify pipeline opportunities and forecast financial outcomes
Bachelor's degree or higher in Business, Finance, Technology, or related field, or equivalent combination of education, related experience and/or military experience
Experience in financial services or banking including regulatory, credit, or payments domain knowledge beyond general technology services
Experience with graduate-level business education applied to strategic planning, financial modeling, or executive communication in a client-facing role
Familiarity with enterprise account planning methodologies used in large matrixed technology or financial services organizations
Experience positioning a broad portfolio of integrated technology solutions to financial institution clients
Frequent travel (15%+)
Must currently possess valid and unrestricted U.S. work authorization; candidates requiring current or future sponsorship will not be considered

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental and military leave
Commission eligibility pursuant to the applicable Fiserv Sales Compensation Plan