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Lead Asset Protection
Five Below. Provide a safe and secure environment for customers and associates .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in physical security and safety management, with a strong focus on investigative processes, de-escalation techniques, and compliance monitoring. Proficient in training and coaching teams to ensure a secure environment and effective operational practices.
Highest-signal resume keywords
Physical Security ExperienceCCTV System KnowledgeDe-Escalation TechniquesTraining and CoachingException-Based Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigative ProcessesOperational AssessmentsTheft/Fraud InvestigationsSafety ComplianceIncident Reporting
Soft Skills
Communication SkillsInfluencing AbilityCollaboration
Tools & Technologies
AP SystemsCCTVException-Based ReportingAlarmsOver/Short Cash
Certifications & Qualifications
Wicklander & Zulawski CertificationTraining Certification
Industry Keywords
Retail SafetyShrink ResultsWorkplace ViolenceWorkers' CompensationSafety Training
About the role
Key responsibilities & impact- Provide a safe and secure environment for customers and associates
- Support Store and Field Management with aggressive or hostile behavior incidents using de-escalation techniques
- Conduct external and internal theft/fraud investigations after full training and certification
- Use AP systems including Exception-Based Reporting, CCTV, alarms, Over/Short Cash, and Incident Reporting
- Liaise with local, municipal, state/provincial, and federal law enforcement and government agencies
- Monitor and report suspicious associate behaviors to District Manager and/or RAPM
- Participate in district and regional visits to improve collaboration and operational compliance awareness
- Lead AP new-hire orientation and AP awareness and safety training
- Lead facility Leadership Team efforts to provide a safe and secure work environment
- Support RAPM with hiring recommendations, oversight, coaching, and training of the APS team
- Partner with HR and the Leadership Team on workers' compensation, safety, ethics, workplace violence, and sensitive matters
- Deliver expected shrink results through AP resources
- Perform monthly Operational Assessments
- Report audit findings and re-audit non-compliant controls as needed
- Supervise Security personnel when applicable
- Use Exception-Based Reporting to identify process and procedural concerns
- Participate in scheduled inventory processes
- Monitor and respond to safety or regulatory concerns in assigned stores
Requirements
What you’ll need- At least 4 years of similar experience in a physical security & safety environment
- Experience in training and coaching
- Communication skills and ability to influence
- Knowledge of investigative processes
- CCTV system use and knowledge
- Experience with safety in retail establishments
- Wicklander & Zulawski certification is a plus; training provided
- Exception-based reporting experience is a plus; training provided
- AA or BA degree is a plus
Benefits
Comp & perks- Health coverage
- Financial wellness support
- Personal wellness support
- Reasonable accommodations for individuals with disabilities