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FIVE Validation

Support and QA Intern

FIVE Validation

. Assist with user support and customer inquiries .

Posted 10/14/2026internshipRemote • BrazilEntry Level💰 R$1,900 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a proactive approach to user support and technical issue resolution. Possesses advanced English proficiency and is committed to a minimum 12-month internship in a technology-focused role.

Highest-signal resume keywords
Advanced English ProficiencyUser SupportTechnical Issue ResolutionDocumentation MaintenanceCollaboration with Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong Communication SkillsOrganizedDetail-OrientedProactive
Industry Keywords
Information TechnologyComputer ScienceSoftware QualitySystem ValidationSupport Tickets

About the role

Key responsibilities & impact
  • Assist with user support and customer inquiries
  • Help analyze and log support tickets
  • Monitor the resolution of technical issues
  • Contribute to the maintenance and updating of internal documentation
  • Participate in activities related to software quality and system validation
  • Collaborate with the Support, Customer Success, Quality, and Development teams

Requirements

What you’ll need
  • Currently pursuing a degree in Information Technology, Computer Science, or a related field
  • Strong communication skills and a willingness to learn
  • Organized, detail-oriented, and proactive
  • Interest in building a career in technology
  • Advanced English proficiency (reading, writing, and speaking) – Required
  • Commitment to a minimum 12-month internship – Required
  • Availability to work Monday through Friday, from 10:00 a.m. to 5:00 p.m.
  • Reliable internet connection and a quiet home-office environment
  • Expected graduation date must be provided during the selection process
  • No university classes scheduled between 8:00 a.m. and 5:00 p.m.

Benefits

Comp & perks
  • Transportation allowance: BRL 100.00
  • Monthly meal/food allowance: BRL 350.00
  • Life insurance
  • Learning-focused environment with opportunities for permanent employment and career growth
  • Direct interaction with clients and strategic internal teams
  • All necessary work equipment and materials