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Five9

Billing Specialist

Five9

. Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements, and issued on time .

Posted 9/17/2026full-timeManila • PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements, and issued on time
  • Research and resolve billing, credit, and accounts receivable issues
  • Review and reconcile account balances in Accounts Receivable
  • Interface with internal customer service and support organizations on customer inquiries
  • Assess current billing operations, recommend improvements, and assist with implementing new processes
  • Collaborate with AP and AR team members on ad hoc projects and miscellaneous tasks

Requirements

What you’ll need
  • 3+ years billing experience
  • SaaS/Software/Technology experience
  • Complex contract review
  • Proficient in MS Office, namely Excel
  • Solid understanding of billing and financial concepts
  • Strong analytical and problem-solving skills
  • Excellent oral, written and interpersonal communications
  • Able to work in stressful situations with firm deadlines
  • High degree of accuracy and attention to detail
  • Capable of making timely, independent decisions
  • NetSuite and Salesforce.com experience a huge plus
  • Extremely detail oriented with a keen eye for spotting errors and discrepancies
  • Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions
  • Technically savvy, advanced in Microsoft Excel
  • College degree or equivalent work experience

Benefits

Comp & perks
  • Company stocks
  • Annual merit increase based on performance
  • 15% night shift differential pay
  • Paid Leave with Cash Conversion
  • HMO with free dependents
  • Retirement Plan
  • Life Insurance
  • Internet and meal allowance while on work from home setup
  • Employee Assistance Program for mental and social well-being
  • Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)