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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data center infrastructure design, implementation, and maintenance, with a strong focus on performance optimization, security, and scalability. Proficient in managing complex environments and providing 24x7 support while ensuring compliance with operational standards.
Highest-signal resume keywords
Data Center Design And ImplementationLinux/Unix System AdministrationNetworking And SAN ConnectivityProject Management SkillsPerformance Analysis And Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Center TechnologiesComputeNetworkStorageCablingRacksPDUsTroubleshooting Hardware ProblemsCoding For AutomationPower Usage Calculation
Soft Skills
CollaborationProblem SolvingTechnical Direction
Tools & Technologies
DCIMCommand Line InterfacesVirtualization
Certifications & Qualifications
Bachelor Of Science Degree In Computer Science
Industry Keywords
Data Center OperationsIncident ResponseRoot Cause AnalysisChange ManagementAsset Inventory Management
Tech Stack
Tools & technologiesLinuxUnix
About the role
Key responsibilities & impact- Design and implement new data center infrastructure optimized for performance, scalability, security, and future growth
- Build, manage, and maintain infrastructure in global data centers
- Install compute, network, storage, racks, PDUs, cabling, and other equipment
- Monitor infrastructure to prevent failures and service degradation
- Calculate power usage, power balancing, and power availability in each cabinet
- Collaborate with engineers and IT professionals to troubleshoot and resolve issues
- Coordinate with remote hands in remote data centers and provide technical direction
- Maintain asset inventory in DCIM for production and lab environments
- Perform shipping, receiving, and RMA activities
- Maintain data center configuration documentation
- Set standards for data center operations
- Perform regular equipment maintenance, cleaning, inspections, and component replacements
- Update and work on assigned tickets and tasks promptly
- Follow change management processes and participate in off-hours change windows
- Provide 24x7 support as needed
- Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues
Requirements
What you’ll need- Minimum of 4 years hands-on experience with data center technologies, including compute, network, storage, cabling, racks, and PDUs
- Strong technical knowledge of networking, servers, storage, and virtualization
- Experience with data center design and implementation
- Ability to analyze and optimize performance
- Project management skills
- Knowledge and experience planning cooling, power, and space resources
- Linux/Unix system administration skills
- Networking and SAN connectivity skills
- Experience working with vendors, including quote-purchase, RMA, and support processes
- Coding skills to automate repetitive tasks and gather reporting information
- Experience supporting a 24x7 customer-facing production environment
- Ability to troubleshoot and solve hardware problems independently
- Bachelor of Science degree in Computer Science or equivalent experience
- Ability to lift up to 75 lb
- Familiarity with Linux and other CLI operating systems
- Familiarity with server, storage, and internet technologies
- Comfortable using command line interfaces
Benefits
Comp & perks- Annual performance bonus
- Stock and/or other applicable incentive compensation plans
- Health, dental, and vision coverage beginning on the first day of employment
- Five9 covers 100% of the employee portion of health, dental, and vision coverage and shares a high portion of dependent cost
- Short- and long-term disability
- Basic life insurance
- 401(k) saving plan with employer matching
- Mental health support platform offering therapy, coaching, and self-guided mindfulness exercises
- Generous employee stock purchase plan
- Paid time off
- Company-paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
- Fully remote work for candidates residing outside the 30-mile radius of one of the offices
- Hybrid work arrangement for candidates within a 30-mile radius of one of the offices
