Data Center Technician

Five9

. Install, configure, and maintain servers, storage arrays, and network equipment .

Posted 10/14/2026full-timeSanta Clara • California • United StatesJuniorMid-Level💰 $52,600 - $139,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical knowledge in networking, servers, and storage hardware, with hands-on experience in data center technologies and virtualization. Proficient in Linux/Unix system administration and capable of executing effective troubleshooting and problem-solving in a 24x7 production environment.

Highest-signal resume keywords

Linux/Unix System AdministrationNetworking SkillsVirtualization Technologies (Kubernetes, OpenStack, VMware)Data Center Security Best PracticesTroubleshooting and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Server Hardware MaintenanceStorage Hardware MaintenanceData Center Configuration DocumentationPower Usage MonitoringCapacity PlanningCommand-Line Interface UsageAutomation Coding SkillsRMA Process ExperiencePhysical and Digital Security ProtocolsData Center Technologies

Soft Skills

Excellent CommunicationCollaboration with IT TeamsProblem-SolvingTechnical Direction

Tools & Technologies

Data Center Infrastructure Management (DCIM)Power Distribution Units (PDUs)Cooling SystemsNetwork EquipmentStorage Arrays

Certifications & Qualifications

Bachelor's Degree in Information TechnologyBachelor's Degree in Computer Science

Industry Keywords

Data Center Operations24x7 Production EnvironmentCompliance with Industry StandardsCabling ManagementAsset Inventory Management

Tech Stack

Tools & technologies

KubernetesLinuxOpenStackUnixVMware

About the role

Key responsibilities & impact

Install, configure, and maintain servers, storage arrays, and network equipment
Oversee the physical layout of the data center, including rack and cable management
Monitor and manage power and cooling systems
Monitor and calculate power usage, power balancing, and power availability in each cabinet
Monitor system performance, troubleshoot issues, and ensure maximum uptime
Perform hardware and software maintenance, including patches and upgrades
Implement and enforce physical and digital security protocols
Ensure compliance with industry standards and regulations
Create and maintain documentation of data center configurations, procedures, and assets
Execute capacity plans and space/power allocations defined by the Data Center Engineering team
Collaborate with IT teams to support new applications and services
Provide hands-on hardware and software troubleshooting
Collaborate with engineers and IT professionals to troubleshoot and resolve issues
Communicate and coordinate with remote hands in remote data centers, providing technical direction
Maintain asset inventory in DCIM for production and lab environments
Perform shipping, receiving, and RMA activities
Maintain accurate tickets and complete assigned tasks promptly
Follow change management processes and participate in off-hours change windows
Use command-line interfaces and Linux/Unix systems
Support data center reliability, security, and efficient operation
Execute day-to-day installations, maintenance, and troubleshooting according to Data Center Engineering standards and plans

Requirements

What you’ll need

Strong technical knowledge of networking, servers, and storage hardware
Hands-on experience with server and storage hardware from various vendors
Experience with virtualization technologies such as Kubernetes, OpenStack, and VMware
Excellent troubleshooting and problem-solving skills
Familiarity with data center security and best practices
Approximately 2–4 years of hands-on experience with data center technologies, including compute, network, storage, cabling, racks, and PDUs
Linux/Unix system administration, networking, and SAN connectivity skills strongly desired
Experience working with vendors, including RMA processes and support interactions
Coding skills to automate repetitive tasks and gather reporting information
Experience supporting a 24x7 customer-facing production environment
Ability to troubleshoot and solve hardware problems independently
Bachelor's degree in Information Technology, Computer Science, or a related field
Ability to lift up to 75 lb.
Ability to work on call
Ability to work five days per week at the Santa Clara data center for candidates within a 30-mile radius of an office

Benefits

Comp & perks

Annual performance bonus
Stock and/or other applicable incentive compensation plans
Health, dental, and vision coverage beginning on the first day of employment
Five9 covers 100% of the employee portion of health, dental, and vision coverage
Short- and long-term disability
Basic life insurance
401(k) saving plan with employer matching
Mental health support platform with therapy, coaching, and self-guided mindfulness exercises
Generous employee stock purchase plan
Paid time off
Company-paid holidays
Paid volunteer hours
12 weeks paid parental leave