Director, Account Sales

Five9

. Lead a team of Commercial Account Directors driving retention and sales to existing Five9 customers .

Posted 9/30/2026full-timeSan Francisco • California • United StatesLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing and developing a high-performing sales team, with a focus on SaaS and Cloud solutions. Proven ability to drive revenue growth through effective sales strategies, coaching, and C-level communication.

Highest-signal resume keywords

Enterprise Software Sales ExperienceDirect Sales Management ExperienceSaaS/Cloud Sales ExpertiseC-Level Communication SkillsSales Methodologies Coaching

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Quota ExceedingDeal ClosingPipeline ManagementCustomer Discovery CallsSales TrainingPerformance ImprovementTeam DevelopmentRevenue Growth StrategiesQuarterly Business Reviews PreparationSales Talent Onboarding

Soft Skills

LeadershipCoachingCommunicationOrganizational SkillsTeam Building

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

High-Volume Transaction SalesSaaSCloudCustomer RetentionSales Environment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead a team of Commercial Account Directors driving retention and sales to existing Five9 customers
Guide and manage Account Director activities to exceed company revenue goals and objectives
Ensure team members prospect, conduct discovery calls, organize demonstrations, build pipelines, and move opportunities toward wins
Drive value realization, positive customer sentiment, retention, and renewals
Prepare, coach, and support the sales team by phone and onsite in customer sales meetings
Manage current-quarter deal closing while nurturing longer-term opportunities
Coordinate weekly one-on-one meetings with the team
Conduct meetings and training sessions to improve performance and share best practices
Attract, hire, onboard, train, and retain top sales talent while managing attrition
Understand business needs and revenue potential for accounts
Support individual team-member development and promote a healthy team environment
Prepare Account Directors and self for Quarterly Business Reviews
Report directly to the VP, Sales

Requirements

What you’ll need

Bachelor's Degree required
Successful track record in a high-volume transaction sales environment, with success leading and closing at least 100 deals per quarter
Excellent C-level communication skills
Minimum of 5 years of enterprise software sales experience successfully selling solutions at the C-level
3+ years of direct sales management experience
Experience managing and building a team of successful SaaS and/or Cloud sales professionals
Proven leadership ability to influence, develop, and empower team members to achieve objectives with a team approach
Total comfort demonstrating SaaS/cloud-based software and discussing it with customers
Strong track record of exceeding company sales quotas in a complex sales environment
Proven expertise teaching, coaching, and training sales methodologies
Strong written, verbal, presentation, and organizational skills required

Benefits

Comp & perks

Annual performance bonus
Stock and/or other applicable incentive compensation plans
Health, dental, and vision coverage beginning on the first day of employment
Five9 covers 100% of the employee portion of health, dental, and vision coverage and shares a high portion of dependent cost
Short- and long-term disability insurance
Basic life insurance
401(k) savings plan with employer matching
Mental health support platform with therapy, coaching, and self-guided mindfulness resources
Generous employee stock purchase plan
Paid time off
Company-paid holidays
Paid volunteer hours
12 weeks paid parental leave