Quality Engineer II

Five9

. Write, maintain, and run end-to-end automated tests for the Five9 Virtual Contact Center application as part of a delivery team .

Posted 11/3/2026full-timePorto • PortugalJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in test automation, particularly with Python and REST APIs, while collaborating effectively within Agile teams to enhance testing processes and tool efficiency. Possesses strong analytical skills and a solid understanding of software development lifecycle and testing methodologies.

Highest-signal resume keywords

Test AutomationPython 3REST API AutomationSeleniumAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test AutomationPython 3OOPREST API AutomationSeleniumLinuxGitJIRAPytestRobot Framework

Soft Skills

Analytical SkillsTroubleshooting SkillsCollaborative MindsetCuriosity

Tools & Technologies

CI/CD ToolsJenkinsGitLab CIGitHub ActionsDocker

Industry Keywords

Contact Center TechnologiesTelephony TechnologiesSoftware Development LifecycleTesting MethodologiesMultithreadingConcurrency Concepts

Tech Stack

Tools & technologies

CloudDockerJenkinsLinuxPythonSelenium

About the role

Key responsibilities & impact

Write, maintain, and run end-to-end automated tests for the Five9 Virtual Contact Center application as part of a delivery team
Analyze test results using framework and product logs, and investigate failures with guidance from senior teammates when needed
Contribute to the Python automation framework and internal tools by implementing features and fixes
Help improve test stability and efficiency, including reducing flaky tests
Collaborate with Development, DevOps, and TechOps to resolve issues and clarify testing needs
Take part in Agile ceremonies including stand-ups, sprint planning and Increment planning
Share ideas for improving tools and processes
Work in a delivery team owning an end-to-end complex backend solution and build automated tests for web frontend and REST APIs

Requirements

What you’ll need

2 to 4 years of experience in test automation or a similar role
Hands-on experience with Python 3 or another OOP language
Good understanding of programming fundamentals, including OOP
Experience automating REST APIs or similar interfaces
Working knowledge of Linux
Understanding of the software development lifecycle and testing methodologies
Experience with Git and an issue tracker such as JIRA
Strong analytical and troubleshooting skills, and a collaborative, curious mindset
Experience with Selenium
Familiarity with test frameworks such as pytest and Robot Framework
Exposure to CI/CD tools such as Jenkins, GitLab CI and GitHub Actions
Basic knowledge of Docker or cloud environments
Interest in contact center or telephony technologies
Familiarity with multithreading or concurrency concepts

Benefits

Comp & perks

Five9 Shares
Bonus Scheme
10% Flex Benefit
Meal Allowance
Medical Insurance
Life Insurance
25 day Annual Leave + Public Holidays
Fully remote work for candidates residing outside Porto, Maia, Matosinhos, Gondomar, Valongo and Vila Nova de Gaia