Sales Development Manager

Five9

. Recruit, hire, train, and manage a world-class team of Inbound Lead Development Representatives and Outbound Business Development Representatives .

Posted 9/21/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing and developing high-performing Inbound Lead Development and Outbound Business Development teams, with a focus on achieving sales quotas and driving growth through effective coaching and data-driven decision-making.

Highest-signal resume keywords

Quota-Carrying Sales ExperienceTeam ManagementCoaching and MotivatingA/B Testing MethodologySalesforce (SFDC) Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota ManagementSales Performance AnalysisPipeline GenerationTraining DevelopmentProblem Identification and Solution DevelopmentMetrics MonitoringTechnical Product SalesData-Driven Decision MakingSales Strategy ExecutionCross-Functional Collaboration

Soft Skills

Inspiration and MotivationCreativityAccountabilityContinuous ImprovementOpenness

Tools & Technologies

Salesforce (SFDC)A/B Testing ToolsSales Metrics ToolsCollaboration Platforms

Industry Keywords

SaaSSales DevelopmentLead DevelopmentBusiness DevelopmentInternational Sales

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Recruit, hire, train, and manage a world-class team of Inbound Lead Development Representatives and Outbound Business Development Representatives
Manage day-to-day operations, including teaching, coaching, removing bottlenecks, and ensuring the team consistently achieves its goals
Own and maintain team quota, driving growth in meetings, opportunities, pipeline generation, and overall team performance
Create training to teach new skills that support role and career success
Use data to support decisions and initiatives
Monitor and analyze inbound and outbound processes, metrics, and tools to maximize success across LDR/BDR teams
Inspire and motivate the team, fostering openness, creativity, accountability, and continuous improvement
Collaborate cross-functionally with Sales Management, Sales Operations, Demand Generation, and Marketing to support international growth

Requirements

What you’ll need

4+ years of experience exceeding goals in a quota-carrying prospecting and closing Sales role
1+ year(s) of experience directly managing is encouraged (SaaS is preferred)
Proven experience and passion for coaching, motivating, and growing the ability of those around you
Experience leading a team toward quota and demonstrating consistent growth and improvement in team performance
Ability to quickly identify problems and develop solutions
Ownership of goals, success factors, key metrics for programs, and delivery against them
Strong experience running experiments using A/B testing methodology
Strong knowledge of SFDC, including reporting and workflow management
Experience selling a technical product or aptitude to quickly learn one
Comfortable leading and collaborating with a distributed International Sales Development team across multiple markets and time zones
Located within reasonable proximity to Five9’s London office

Benefits

Comp & perks

Team-first culture
Inclusive environment empowering employees to be their authentic selves
In-person collaboration with the team and broader organization as needed