Senior Site Reliability Engineer – Storage Platforms

Five9

. Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions within ITIL methodology .

Posted 10/27/2026full-timeSan Ramon • California • United StatesSenior💰 $90,700 - $252,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing Software Defined Storage architectures, utilizing Infrastructure-as-Code methodologies, and managing enterprise storage solutions across cloud environments. Proficient in Kubernetes, Linux systems, and CI/CD practices, with a strong focus on operational excellence and team collaboration.

Highest-signal resume keywords

Software Defined Storage (SDS)Kubernetes ManagementInfrastructure-as-Code (Ansible, Terraform)CI/CD Pipeline ImplementationEnterprise Storage Platforms (Pure Storage, HPE, NetApp)

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Hard Skills

KubernetesLinux Systems (Ubuntu, RHEL/CentOS)Python ScriptingBash ScriptingGitCI/CD PipelinesStorage MigrationBlock, File, and Object StorageNVMe-oF or iSCSI FabricsKVM Hypervisors

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationTeam CollaborationMentoring

Tools & Technologies

Pure StorageHPENetAppCephLonghornAnsibleTerraformGitOpsPrometheusGrafana

Certifications & Qualifications

ITIL FoundationITIL AdvancedCKACKSRed Hat EX125

Industry Keywords

Cloud ComputingEnterprise StorageDisaster RecoveryChange ManagementOperational Best PracticesEdge CloudTelcoCIS/NIST Security

Tech Stack

Tools & technologies

AnsibleCloudDNSGrafanaKubernetesLinuxOpenStackPrometheusPythonTerraformGo

About the role

Key responsibilities & impact

Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions within ITIL methodology
Deploy and support enterprise storage platforms including Pure Storage, HPE, NetApp, Ceph, and Longhorn
Build self-service storage workflows for Kubernetes CSI and OpenStack consumers, including VM and bare-metal environments
Develop Infrastructure-as-Code using Ansible, Terraform, Helm, and Git with Python/Bash automation
Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback
Build observability, alerting, and auto-remediation using GitOps, Prometheus, Loki, and Grafana
Architect and maintain high availability, disaster recovery, and scale-out infrastructure
Develop and review high-level and low-level storage infrastructure design documents
Troubleshoot storage, Kubernetes, hypervisors, networking, and Linux systems
Participate in on-call rotations, incident response, and root cause analysis
Collaborate globally on change management, documentation, and operational best practices
Guide junior engineers and foster continuous learning, innovation, and technical excellence

Requirements

What you’ll need

6+ years of experience managing enterprise storage and Kubernetes platforms on Linux
Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems
Experience with block, file, and object storage, including Fibre Channel and IP-based protocols
Experience with NVMe-oF or iSCSI fabrics
Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS)
Proficiency with Infrastructure-as-Code (Ansible, Terraform)
Strong scripting skills in Python and Bash; Golang (Go) a plus
Strong working knowledge of Enterprise DNS and integrations with Kubernetes
Experience operating 24x7 mission-critical production environments
Hands-on experience with KVM hypervisors (SUSE Harvester, OpenStack)
Strong written and verbal communication skills
Proficiency with Git, CI/CD pipelines, and automated testing frameworks
Ability to write technical documentation and contribute to community wikis or knowledge bases
Bachelor’s degree in computer science or equivalent professional experience
Preferred: OpenStack Cinder multi-backend administration
Preferred: Backup platforms (Rubrik)
Preferred: CIS/NIST security and infrastructure lifecycle management
Preferred: ITIL Foundation/advanced certifications
Preferred: telco, edge cloud, or large enterprise background
Preferred: CKA, CKS, or Red Hat EX125 certifications
Master’s degree preferred; equivalent experience and relevant industry certifications considered

Benefits

Comp & perks

Health, dental, and vision coverage beginning on the first day of employment
Five9 covers 100% of the employee portion of health, dental, and vision coverage and shares a high portion of dependent cost
Short- and long-term disability insurance
Basic life insurance
401(k) savings plan with employer matching
Mental health support platform with therapy, coaching, and self-guided mindfulness exercises
Generous employee stock purchase plan
Paid time off
Company-paid holidays
Paid volunteer hours
12 weeks paid parental leave
Annual performance bonus, stock, and/or other applicable incentive compensation plans
Access to latest tools, frameworks, and upstream project developments
Collaborative team and complex technical challenges
Opportunity to shape a next-generation private cloud platform