Senior Workato Integration Engineer – HR Apps

Five9

. Design, build, and maintain enterprise-grade integrations and automations using Workato across Five9’s business application ecosystem .

Posted 10/22/2026full-timeChennai • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and maintaining enterprise-grade integrations using Workato, with a strong focus on security practices, error handling, and performance optimization. Proficient in REST APIs, data transformation, and mentoring integration engineers to enhance team capabilities.

Highest-signal resume keywords

Workato CertificationIntegration ExperienceREST API ProficiencyAuthentication and Security PracticesData Transformation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WorkatoREST APIsJSONXMLSQLError HandlingData TransformationEvent-Driven ArchitectureIntegration PatternsVersion Control

Soft Skills

Analytical SkillsTroubleshooting SkillsCommunication SkillsMentoring SkillsCollaborative Skills

Tools & Technologies

Five9UKG ProDeelGreenhouseDegreed Learning Experience PlatformRepliconSalesforceNetSuiteGCPJira

Certifications & Qualifications

Workato Automation Pro

Industry Keywords

Integration StandardsAutomation StrategyData PrivacyGDPRSOC 2

Tech Stack

Tools & technologies

ETLGoogle Cloud PlatformSQL

About the role

Key responsibilities & impact

Design, build, and maintain enterprise-grade integrations and automations using Workato across Five9’s business application ecosystem
Define and maintain integration standards, reusable patterns, and design guidelines
Standardize error handling across recipes, including retry logic, dead letter queues, compensating transactions, alerting, and logging
Optimize Workato recipes for performance and cost
Support and maintain integrations between UKG Pro, Deel, Greenhouse, Degreed Learning Experience Platform, Replicon, and other business applications
Design and implement secure authentication patterns and manage secrets according to least privilege principles
Design enterprise integration architecture and lead technical discussions with architects and business stakeholders
Troubleshoot complex, cross-system production issues and drive them to resolution
Improve integration and data documentation, leveraging AI tools such as Copilot where appropriate
Evaluate and incorporate Workato AI capabilities, including MCP, Workato Genies, and Agent Studio, into Five9’s automation strategy
Mentor other integration engineers and help grow the team’s technical capabilities
Stay current with Workato platform updates, integration best practices, and emerging AI-driven automation capabilities

Requirements

What you’ll need

Minimum of 5 years of hands-on integration experience
Workato certification required (e.g., Workato Automation Pro or higher)
Strong hands-on experience with REST APIs, including HTTP methods, authentication, pagination, rate limits, webhooks, and JSON payloads
Experience designing reusable, versioned APIs and maintainable integrations
Strong understanding of authentication and security practices, including OAuth 2.0, JWT, API keys, Basic Auth, SAML, certificates, secret management, encryption, and least privilege access
Proficiency working with JSON and XML, including parsing, transformation, and mapping of complex payloads
Experience with data transformation, including mapping, filtering, aggregation, cleansing, deduplication, and schema conversion
Working knowledge of SQL, including querying databases, troubleshooting, and relational data models
Experience implementing robust error handling, including retry logic, dead letter queues, compensating transactions, alerts, logging, and graceful failure handling
Understanding of event-driven architecture, including webhooks, event streams, asynchronous processing, and message-based integrations
Familiarity with integration patterns, including request/response, publish/subscribe, polling, batch processing, ETL, orchestration, and choreography
Experience with or strong interest in business applications such as Salesforce, NetSuite, GCP, UKG, Deel, Ramp, Jira, Freshservice, and Coupa is a plus
Familiarity with Workato’s emerging AI capabilities, including MCP, Workato Genies, and Agent Studio, is a plus
Experience with version control and CI/CD practices is a plus
Familiarity with monitoring and observability tooling is a plus
Awareness of data privacy and compliance considerations such as GDPR and SOC 2 is a plus
Strong analytical, troubleshooting, and communication skills, with the ability to lead technical discussions and mentor engineers
Ability to work independently and collaboratively across a distributed, global team

Benefits

Comp & perks

Team-first culture
Inclusive environment that empowers employees to be their authentic selves
Technical depth and growth opportunities
Reasonable accommodations for qualified individuals with disabilities throughout the application and interview process