Client Success Manager – Enterprise Accounts

FIXD Automotive, Inc.

. Onboard dealership customers to AppraisalPRO and conduct initial training .

Posted 10/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in onboarding and training dealership customers on AppraisalPRO, while providing exceptional customer service and support. Capable of building strong relationships with key decision-makers and effectively communicating product recommendations to enhance user experience.

Highest-signal resume keywords

Customer OnboardingTechnical Issue ResolutionInterpersonal SkillsMultitaskingFranchise Dealership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Relationship BuildingStrong CommunicationResponsivenessCustomer Service Passion

Tools & Technologies

AppraisalPRO

Industry Keywords

Franchise Dealership

About the role

Key responsibilities & impact

Onboard dealership customers to AppraisalPRO and conduct initial training
Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
Proactively provide support by actively monitoring product usage to identify red flags
Influence and build rapport with key decision-makers in order to become their trusted advisor
Secure referrals to other potential dealership customers from existing customers
Understand customer needs and pitch other AppraisalPRO products that could fill those needs
Present recommendations on platform and user experience improvements to the Product and Engineering team

Requirements

What you’ll need

The ability to quickly build relationships and trust
Excellent interpersonal skills
Strong communicator who can present and write well, extremely responsive
Ability to multitask and prioritize
Passion for providing top-notch customer service
Experience in the Franchise Dealership industry

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision) for you and your family
401k - 5% match
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Free Food & Snacks