FIXD Automotive, Inc.

Customer Success Manager

• Own the relationship with each customer from onboarding and ongoing support to account expansion
• Onboard dealership customers to AppraisalPRO and conduct initial training
• Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve issues
• Proactively provide support by actively monitoring product usage to identify red flags
• Influence and build rapport with key decision-makers to become their trusted advisor
• Secure referrals to other potential dealership customers from existing customers
• Present recommendations on platform and user experience improvements to Product and Engineering teams
• Ensure clients in the portfolio continuously find value in the AppraisalPRO system

Explore Client Success Manager at FIXD Automotive, Inc.. Review requirements and application details.

Client Success Manager

• Onboard dealership customers to AppraisalPRO and conduct initial training
• Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
• Proactively provide support by actively monitoring product usage to identify red flags
• Influence and build rapport with key decision-makers in order to become their trusted advisor
• Secure referrals to other potential dealership customers from existing customers
• Understand customer needs and pitch other AppraisalPRO products that could fill those needs
• Present recommendations on platform and user experience improvements to the Product and Engineering team

Explore Client Success Manager – Enterprise Accounts at FIXD Automotive, Inc.. Review requirements and application details.