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Flare

IT Systems Administrator

Flare

. Provide day-to-day IT support to Flarians in North America and Europe .

Posted 10/20/2026full-timeMontreal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT support and systems administration, with a strong focus on identity and device management, onboarding processes, and scripting for automation. Proficient in managing user access and collaborating with security teams to implement controls.

Highest-signal resume keywords
Systems AdministrationIdentity ManagementScripting SkillsMacOS SupportFluency in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Systems AdministrationIdentity ManagementScripting SkillsMacOS SupportWindows SupportLinux SupportEmployee OnboardingAccess ManagementDocumentation CreationSoftware License Management
Soft Skills
Clear Written Communication
Tools & Technologies
JumpCloudOktaJamfKandjiIntuneGoogle WorkspaceMicrosoft 365SlackAI ToolsIT Service Management Tools
Industry Keywords
CybersecuritySOC 2ISO 27001

Tech Stack

Tools & technologies
ChefJamfLinuxMacOSPythonTypeScript

About the role

Key responsibilities & impact
  • Provide day-to-day IT support to Flarians in North America and Europe
  • Administer identity, device, and productivity systems, including accounts, access, groups, policies, and device configurations
  • Provision, configure, and replace laptops
  • Manage employee onboarding and offboarding to ensure new Flarians are ready on their first day and access is removed on their last day
  • Manage software licenses
  • Handle requests through the Slack-based ticketing system
  • Document recurring tasks and fixes
  • Script and automate repetitive tasks
  • Work with the AI Ops team on an AI agent that responds to common requests
  • Implement access and device controls defined with the Security team
  • Report to the Chief Information Security Officer (CISO) and collaborate with the AI Ops team
  • Take ownership of and centralize IT support and administration within the new dedicated function

Requirements

What you’ll need
  • Hands-on experience as a systems administrator or IT support specialist working with end users
  • Experience administering JumpCloud or a comparable identity and device management platform, such as Okta, Jamf, Kandji, or Intune
  • Experience administering Google Workspace
  • Strong macOS support skills, along with solid knowledge of Windows and Linux
  • Experience managing employee onboarding and offboarding, including access removal
  • Scripting skills for administrative tasks using Bash, Python, or PowerShell
  • Clear written communication skills, particularly for creating documentation intended for non-technical colleagues
  • Nice to have: experience with cybersecurity, ticketing or IT service management tools, support automation or AI tools, Microsoft 365 administration, or a SOC 2 / ISO 27001 environment
  • Fluency in French and English is essential for effective collaboration
  • Working hours must overlap with part of the European business day

Benefits

Comp & perks
  • Competitive salary
  • Annual bonus program
  • Stock options
  • Comprehensive benefits package, including health, dental, vision, and life insurance
  • Flexible paid time off
  • Fun company events, such as our annual Flamping event