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Senior Marketing Operations Manager
Fleetio. Own the day-to-day operation and continuous improvement of Fleetio’s marketing technology stack, including marketing automation, attribution, inbound routing, enrichment, intent, advertising, webinar, event, and data automation platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Marketing Operations and Marketing Technology, with a strong focus on managing and optimizing marketing technology stacks, data flows, and system integrations. Proficient in Salesforce and Marketo, with a solid understanding of data quality practices and compliance requirements.
Highest-signal resume keywords
Marketing Operations ManagementSalesforce ExpertiseAdobe Marketo CertificationData SynchronizationProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing Technology Stack OptimizationLifecycle ManagementLead-to-Account MatchingData Quality ImprovementCampaign Performance ReportingAPIs and WebhooksWorkflow AutomationAttribution Platforms ManagementData EnrichmentTroubleshooting Skills
Soft Skills
Analytical SkillsCommunication SkillsDocumentation SkillsProblem-Solving SkillsStakeholder Management
Tools & Technologies
SalesforceAdobe MarketoZoomInfoClayBizibleCampaign Tracking InfrastructureData Automation PlatformsMarketing Automation PlatformsEvent Management ToolsAttribution Tools
Certifications & Qualifications
Adobe Marketo Engage Business Practitioner Expert Certification
Industry Keywords
B2B SaaSGDPRCCPADemand GenerationProduct MarketingCustomer MarketingDigital ProgramsMarketing-to-SDR HandoffsCampaign ManagementData Governance
About the role
Key responsibilities & impact- Own the day-to-day operation and continuous improvement of Fleetio’s marketing technology stack, including marketing automation, attribution, inbound routing, enrichment, intent, advertising, webinar, event, and data automation platforms
- Serve as the senior escalation point for Marketo architecture, administration, and troubleshooting
- Gather business requirements, identify technology and process gaps, and lead implementation, integration, testing, and adoption of new capabilities
- Monitor system health, utilization, access, and vendor performance; simplify the stack, reduce manual work, control costs, and improve reliability
- Maintain documentation covering system ownership, architecture, integrations, dependencies, and change history
- Implement and maintain lifecycle stages, lead and contact scoring, qualification, routing rules, SLAs, and handoffs across Marketing, SDR, and Sales
- Own marketing data flows across Salesforce, enrichment tools, and marketing automation platforms; diagnose sync errors, field-mapping issues, and broken automations
- Improve data quality through normalization, deduplication, and enrichment using tools such as ZoomInfo and Clay
- Maintain consent, preference, suppression, and retention processes supporting GDPR, CCPA, and related requirements
- Maintain campaign and tracking infrastructure, including Salesforce Campaigns and hierarchies, UTM standards, forms, pixels, and events
- Own the operational health of attribution platforms such as Bizible
- Build and maintain Salesforce reports and dashboards for campaign performance, funnel conversion, and pipeline contribution
- Partner with Sales Ops, Revenue Ops, GTM Systems, Data, and Web teams on integrations and shared data models
- Serve as a technical and operational partner to Marketing teams, translating business goals into scalable processes and system solutions
- Manage incoming Marketing Operations requests, clarify requirements, identify dependencies, set priorities, and communicate timelines and tradeoffs
- Create documentation and training for correct system usage and data-quality practices
- Balance immediate execution needs with long-term scalability, maintainability, and governance; proactively identify risks and opportunities
Requirements
What you’ll need- 6+ years of hands-on experience in Marketing Operations, Marketing Technology, or Revenue Operations within a B2B SaaS environment
- An active Adobe Marketo Engage Business Practitioner Expert certification, or the current equivalent advanced Marketo certification, is required
- Experience owning and optimizing a broad marketing technology stack beyond a marketing automation platform
- Strong Salesforce experience, including Campaigns, reports and dashboards, fields and objects, and funnel and pipeline reporting
- Practical knowledge of APIs, webhooks, native integrations, data synchronization, and workflow automation
- Hands-on experience with lifecycle management, routing, lead-to-account matching, and Marketing-to-SDR handoffs
- Experience supporting integrated campaigns across demand generation, product marketing, customer marketing, events, and digital programs
- Strong analytical and troubleshooting skills, including the ability to trace issues across multiple platforms, validate data, and identify root causes
- Strong project management and documentation skills, with the ability to explain technical concepts clearly to technical and nontechnical stakeholders
Benefits
Comp & perks- Multiple health/dental coverage options (100% coverage for employee, 50% for family)
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO - 4 weeks (increases at year two!)
- 12 company holidays + 2 floating holidays
- Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
- FSA & HSA options
- Short and long term disability (short term 100% paid)
- Community service funds
- Professional development funds
- Wellbeing fund - $150 quarterly
- Business expense stipend - $125 quarterly
- Mac laptop + new hire equipment stipend
- Fully stocked kitchen with tons of drinks & snacks (BHM only)
- Remote working friendly since 2012