HCV Field Operations Consultant

FleetPartners

. Provide customer support and technical input for commercial fleet management .

Posted 10/16/2026full-timeNorth Sydney • AustraliaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in heavy vehicle fleet management, including maintenance program development, regulatory compliance, and customer support. Proficient in conducting audits and inspections while effectively managing high-cost repairs and warranty disputes.

Highest-signal resume keywords

Heavy Vehicle Fleet ManagementMaintenance Program DevelopmentRegulatory ComplianceTrade QualificationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fleet AuditsVehicle InspectionsTechnical SupportQuote ManagementMechanical Repair Knowledge

Soft Skills

Problem-SolvingCustomer SupportEscalation Management

Certifications & Qualifications

Trade QualificationCurrent Driver’s LicenceHR Licence

Industry Keywords

Commercial Vehicle IndustryHeavy Commercial VehiclesMaintenance GuidelinesRegulatory StandardsFleet Management

About the role

Key responsibilities & impact

Provide customer support and technical input for commercial fleet management
Ensure vehicles and equipment are built to industry and regulatory standards
Ensure vehicles and equipment are maintained within set guidelines and operate within their intended industry specifications and environments
Develop and maintain maintenance programs for large heavy commercial vehicle fleets
Conduct fleet and workshop audits aligned with maintenance programs
Manage builds and conduct new vehicle inspections on all new HCV assets
Act as an escalation point for HCV-related issues, including high-cost repairs, major failures and warranty disputes
Act as a subject matter expert for customer strategic reviews and similar activities
Raise and amend quotes as required

Requirements

What you’ll need

Minimum 8 years’ experience within the heavy vehicle fleet and/or mechanical repair industry
Strong knowledge of the commercial vehicle industry
Trade qualification
Excellent written and verbal communication skills
Current driver’s licence
Willingness to obtain, at a minimum, an HR licence
Ability to travel intrastate regularly and interstate occasionally, approximately one week per month

Benefits

Comp & perks

27 days of annual leave per year
Hybrid working with 3 days in the office
Modern workspace and iconic Harbour Bridge views
‘Dress for your Day’ policy
16 weeks paid parental leave for primary carers, regardless of gender and with no minimum tenure
4 weeks paid leave for secondary carers
Ongoing training and career development opportunities
Rewards program with retailer discounts
Extensive range of other employee benefits
Inclusive workplace and support for access requirements or adjustments throughout the recruitment process