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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and effective communication while supporting fleet service operations. Capable of multitasking in a fast-paced environment and assisting with scheduling, estimates, and sales initiatives.
Highest-signal resume keywords
Customer Service SkillsMicrosoft Office ApplicationsScheduling and OrganizingDetail OrientedSales Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Solid Communication SkillsStrong Work EthicAbility to MultitaskAttendance and Punctuality
Industry Keywords
Fleet ServiceRepair EstimatesSafety PoliciesOn-Call CoveragePersonal Protective Equipment
About the role
Key responsibilities & impact- Work with a team of fleet service technicians
- Assist with scheduling and organizing customer equipment
- Maintain communication between customers and fleet service technicians
- Update fleet service coordinators and service writers on completed work
- Follow safety policies and company procedures regarding work habits and driving behavior
- Ensure technician repair orders are processed for billing promptly
- Assist and support the sales team with outside revenue opportunities
- Follow up with customers on completed work and identify additional service and repair opportunities
- Help build daily technician work schedules
- Prepare and provide equipment repair estimates to customers
- Respond to internal inquiries promptly
- Complete and submit required paperwork by deadlines
- Participate in on-call or after-hours coverage as needed
- Maintain clean work areas
- Follow company safety and security guidelines
- Perform other duties as needed
Requirements
What you’ll need- Detail oriented with solid communication skills
- Ability to multitask and support fast-paced business demands
- Exceptional customer service skills
- Working knowledge of Microsoft Office applications
- Strong work ethic and drive to achieve established goals
- Ability to support sales initiatives to achieve target goals and growth objectives
- Ability to stand up to 30 minutes, safely walk up and down stairs, bend, and lift up to 40 lbs
- Ability to work in an office environment and may be exposed to warehouse areas requiring personal protective equipment such as steel-toed shoes and safety glasses
- Attendance and punctuality are essential
- Ability to participate in on-call or after-hours coverage as needed
Benefits
Comp & perks- All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions