FleetPride

Manager

• Provide leadership to multiple service managers in the assigned area
• Motivate personnel to meet or exceed annual EBITA, sales budgets, and KPI goals
• Drive and implement standard practices and procedures at assigned service center locations
• Lead operational efficiencies, sales, and marketing for assigned locations
• Hire and supervise Service Managers for area branches
• Participate in staffing processes to ensure positions are filled timely with suitable candidates
• Communicate with direct reports regarding procedures, methods, and implementation
• Enforce company policies and procedures
• Provide hands-on support for career development, coaching, and training
• Ensure required training is completed timely
• Identify and implement best practices across branches
• Identify top performers and position them to coach others
• Ensure team members are trained on FleetPride safety policies, programs, and procedures
• Review monthly financial results for all assigned branches and formulate improvement plans when needed
• Assist Accounts Receivables with overdue accounts and make collection calls when necessary
• Work with Service Managers to hire and retain technicians and provide guidance on market compensation
• Develop plans to support and grow local markets, including current business growth and new customer acquisition
• Approve expenses up to budget limits
• Regularly visit each branch location, focusing on bottom-performing branches

Service Area Manager