Mobile Service Manager

. Recruit, train, and mentor mobile service technicians .

Posted 10/23/2026full-timeRoseville • United StatesMid-LevelSenior💰 $35,568 - $80,000 per yearWebsite

Key responsibilities & impact

Recruit, train, and mentor mobile service technicians
Conduct field audits, safety inspections, and performance reviews
Ensure compliance with OSHA, DOT, and FleetPride safety protocols
Oversee Mobile Service operations, including scheduling, dispatching, and workflow management
Direct daily field activities and ensure timely, high-quality customer-site repairs
Manage technician dispatch to optimize response times, minimize downtime, and increase productivity
Maintain communication among branch operations, technicians, and customers
Manage inventory and parts, including parts delivery to technicians
Provide customer communication, technical guidance, and repair-process updates
Build long-term customer relationships and identify preventive maintenance opportunities
Manage customer and vendor portals to meet contract and national account requirements
Manage department P&L and labor, inventory, and cost controls
Review and approve work orders, invoices, and timecards
Report business-unit performance metrics, including utilization, efficiency, and revenue growth
Partner with Regional and Branch leadership on operational and financial goals
Oversee maintenance, inspections, repairs, stocking, and readiness of the mobile service truck fleet
Support growth by expanding mobile service capabilities and customer reach
Identify efficiency, downtime, and customer-experience improvements
Collaborate with FleetPride Training and Technical Support on technician development and certification

What you’ll need

High school diploma or GED equivalent; bachelor’s degree preferred
Computer literate
Proficient with inventory catalogs
Proficient with Microsoft and Google Docs software and programs
Experience in Learning Management System administration and reporting preferred
Valid driver’s license with a good driving record
Ability to travel up to 70% of the time
Proven track record in Mobile Service operations and customer service
Strong customer service and sales skills
Ability to manage a P&L
Ability to calculate productivity
Average oral and written communication skills
Ability to work non-traditional hours, including nights, weekends, and on-call responsibilities
Ability to work in inside/outside conditions, varied temperature changes, vibration, dust, and vehicle noise

Comp & perks