Service Area Manager

FleetPride

. Provide leadership to multiple service managers in the assigned area .

Posted 9/22/2026full-timeRemote • Texas • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing service operations, driving sales and marketing initiatives, and ensuring compliance with company policies. Possesses advanced analytical skills and proficiency in financial processes to enhance operational efficiency and support business growth.

Highest-signal resume keywords

Leadership in Service ManagementOperational Efficiency ImprovementQuantitative/Qualitative AnalysisAdvanced MS Excel ProficiencyHeavy Duty Truck Service Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quantitative AnalysisQualitative AnalysisFinancial ProcessesPerformance MonitoringDecision-MakingTime ManagementMathematics Problem SolvingCritical ThinkingCoordination

Soft Skills

Effective CommunicationInter-Personal SkillsProfessionalismJudgment

Tools & Technologies

MS ExcelMS WordMS PowerPointMS AccessISeriesPower BI

Certifications & Qualifications

High School DiplomaValid Drivers’ License

Industry Keywords

Heavy Duty Truck ServiceService ManagementSales BudgetsKPI GoalsCareer DevelopmentMarket CompensationCustomer AcquisitionSafety Policies

About the role

Key responsibilities & impact

Provide leadership to multiple service managers in the assigned area
Motivate personnel to meet or exceed annual EBITA, sales budgets, and KPI goals
Drive and implement standard practices and procedures at assigned service center locations
Lead operational efficiencies, sales, and marketing for assigned locations
Hire and supervise Service Managers for area branches
Participate in staffing processes to ensure positions are filled timely with suitable candidates
Communicate with direct reports regarding procedures, methods, and implementation
Enforce company policies and procedures
Provide hands-on support for career development, coaching, and training
Ensure required training is completed timely
Identify and implement best practices across branches
Identify top performers and position them to coach others
Ensure team members are trained on FleetPride safety policies, programs, and procedures
Review monthly financial results for all assigned branches and formulate improvement plans when needed
Assist Accounts Receivables with overdue accounts and make collection calls when necessary
Work with Service Managers to hire and retain technicians and provide guidance on market compensation
Develop plans to support and grow local markets, including current business growth and new customer acquisition
Approve expenses up to budget limits
Regularly visit each branch location, focusing on bottom-performing branches

Requirements

What you’ll need

High School Diploma (or GED or High School Equivalence Certificate)
Minimum of 8 years of experience in heavy duty truck service industry
Minimum of 5 years in a supervisory position
Understanding of quantitative/qualitative analysis
Understanding of analytical, statistical, and financial processes and procedures
Strong professionalism, credibility, and inter-personal skills
Ability to monitor and assess performance
Judgment and decision-making skills
Management of personnel resources
Effective communication skills
Active learning skills
Time management skills
Ability to solve simple equations and use mathematics to solve problems
Critical thinking skills
Coordination skills
Advanced knowledge of MS Excel, MS Word, MS PowerPoint, and MS Access
Knowledge of iSeries and Power BI reporting tools
Valid drivers’ license with clean driving record
Ability to travel most of the time

Benefits

Comp & perks

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.