Senior HR Business Partner

Flight Club

. Serve as a trusted People Team advisor to Operations leadership .

Posted 10/15/2026full-timeChicago • Illinois • United StatesSenior💰 $105,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing people strategies that align with business growth and operational goals, while effectively managing complex employee relations and compliance across multiple jurisdictions. Proficient in workforce analytics, leadership development, and coaching operational leaders to enhance team performance and engagement.

Highest-signal resume keywords

Human Resources Business Partner ExperienceWorkforce AnalyticsEmployee Relations ManagementLeadership DevelopmentFederal Employment Law Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce Data InterpretationPerformance ManagementSuccession PlanningTalent ManagementWorkplace InvestigationsCompliance EducationOrganizational DesignEmployee Engagement InitiativesCoaching Operational LeadersConflict Resolution

Soft Skills

Coaching SkillsInfluencing SkillsCommunication SkillsRelationship-Building SkillsStrategic Prioritization

Certifications & Qualifications

SHRM-SCPSHRM-CPSPHRPHR

Industry Keywords

Geographically Dispersed OperationsMulti-Unit ServiceLabor-Intensive OperationsOrganizational TransformationOperational Expansion

About the role

Key responsibilities & impact

Serve as a trusted People Team advisor to Operations leadership
Develop people strategies aligned with business growth, workforce requirements, and operational goals
Identify organizational challenges, talent risks, and opportunities to improve workforce effectiveness
Use people metrics, workforce trends, and operational insights to recommend improvements
Coach operational leaders on leadership effectiveness, team performance, accountability, engagement, and organizational health
Identify talent and leadership capability gaps and strengthen succession pipelines
Support performance management, leadership development, talent management, and employee engagement initiatives
Equip managers to lead teams and navigate routine people matters
Analyze turnover, retention, engagement, internal mobility, and workforce stability trends
Support hiring, onboarding, retention, talent reviews, succession planning, and high-potential employee development
Serve as an escalation point for complex employee relations matters
Conduct or oversee workplace investigations
Coach leaders through performance challenges, disciplinary actions, conflict resolution, and employment decisions
Identify employee relations trends and develop proactive interventions
Provide HR guidance across multiple states and local jurisdictions
Guide leaders on compliant employment practices, including wage and hour, leave administration, accommodations, classifications, and employment actions
Identify employment risks and recommend preventive or corrective actions
Support compliance education and manager guidance
Collaborate across the People Team on HR programs, services, processes, systems, and policies
Connect Operations and the People Team and support enterprise-wide people initiatives

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field, or equivalent professional experience
7+ years of progressive human resources experience, including meaningful experience in an HR Business Partner or comparable consultative HR leadership role
Experience partnering directly with operational or business leaders to support performance, organizational effectiveness, and workforce strategy
Experience supporting geographically dispersed, multi-unit, or multi-state operations with complex employment practices and regulatory requirements
Strong working knowledge of federal employment laws and varying state and local requirements
Experience managing complex employee relations matters, conducting workplace investigations, and advising leaders on sensitive employment decisions
Ability to interpret workforce data, identify business implications, and develop practical, measurable people solutions
Strong coaching, influencing, communication, and relationship-building skills
Ability to balance strategic priorities with day-to-day realities of a fast-paced operational business
Preferred: Experience supporting hospitality, multi-unit service, retail, or other geographically dispersed, labor-intensive operations
Preferred: Experience supporting significant growth, organizational transformation, or operational expansion
Preferred: Professional HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR
Preferred: Experience in leadership development, organizational design, succession planning, and workforce analytics
Preferred: Experience working in a centralized People Team model supporting decentralized operations

Benefits

Comp & perks

Eligibility for the Support Office Bonus Plan
Eligibility to enroll in Medical, Dental, Vision and other insurance benefits
Paid Time Off, Sick Time, and Paid Holidays
Option to enroll in 401k, Medical FSA, Commuter benefits, etc.
Employee Discount: 50% your total bill for you and up to five guests at any of our Flight Club and AceBounce venues