Head of Family Guides

Flourish Health

. Oversee the family guide vertical for up to 10 bundles of carepods, serving up to 4,500 high-acuity patients .

Posted 9/19/2026full-timeUnited StatesLead💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in patient and family coaching, people management, and leading multi-state behavioral health teams. Proven ability to implement scalable improvements and maintain high-quality care across integrated care models.

Highest-signal resume keywords

Patient Coaching ExperiencePeople ManagementMulti-State Behavioral Health LeadershipChange ManagementStartup Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical SupervisionProductivity ManagementOperational ImprovementDirect Patient CareLeadership Coverage Planning

Soft Skills

CoachingCollaborationEmployee EngagementMotivationTrust Building

Industry Keywords

Integrated Care ModelFamily Guiding CareHigh-Acuity PatientsCarepodsWorkforce Planning

About the role

Key responsibilities & impact

Oversee the family guide vertical for up to 10 bundles of carepods, serving up to 4,500 high-acuity patients
Recruit, onboard, support, and manage Directors of Family Guides
Build systems supporting consistency, accountability, and clinical leadership across family guide teams
Coach Directors of Family Guides on clinical supervision, people management, productivity, and change management
Support leadership coverage planning during PTO, leaves, and turnover
Ensure consistent, high-quality family guiding care across all carepods
Maintain fidelity to the Flourish integrated care model at scale
Support management of clinical escalations and complex patient care situations
Identify operational or clinical gaps and implement scalable improvements
Collaborate with leadership across psychiatry, therapy, patient guides, operations, recruiting, and people operations
Ensure integrated carepods function effectively and consistently across bundles
Support organizational scaling initiatives and workforce planning
Lead change management, trust, motivation, culture, and employee engagement
Provide direct patient care for 2–5 hours per week
Reports to the VP of Integrated Patient Care

Requirements

What you’ll need

10+ years of relevant patient or family coaching related experience
10+ years of people management for full time direct reports
2+ years experience leading multi-state behavioral health teams
2+ years experience managing through layers of leadership
8+ years of startup experience
Able to work one evening per week
Must be 18 years or older
Remote work with in-person attendance required 2+ times per year
Must provide direct patient care for 2–5 hours per week
Must be authorized to work in the United States, as Flourish Health participates in E-Verify

Benefits

Comp & perks

401(k) matching
Home Office Stipend
Paid Time off
Medical Insurance
Dental Insurance
Vision Insurance