Senior Manager, People Operations

Flourish Health

. Lead and develop a team of HR professionals through coaching, mentorship, and performance management .

Posted 10/24/2026full-timeRemote • United StatesSenior💰 $80,000 - $94,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in People Operations, including managing complex employee relations, compliance with multi-state employment laws, and optimizing HR processes. Proven ability to lead and develop HR teams while fostering a culture of continuous improvement and operational excellence.

Highest-signal resume keywords

People ManagementEmployee Relations ManagementFMLA ComplianceMulti-State Employment LawHRIS Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

People OperationsEmployee RelationsFMLAADACompliance AuditingBenefits AdministrationPerformance ManagementHR Metrics DevelopmentRisk MitigationLeave Management

Soft Skills

CoachingMentorshipJudgmentDiscretionCommunication

Tools & Technologies

HRISATS

Certifications & Qualifications

SHRM-SCPSPHR

Industry Keywords

HealthcareMental HealthMission-Driven Organizations

About the role

Key responsibilities & impact

Lead and develop a team of HR professionals through coaching, mentorship, and performance management
Build and scale the People Operations function to support organizational growth and health
Delegate and train team members to take ownership of key functions
Foster continuous improvement by assessing and optimizing People Ops processes and systems
Manage complex employee relations matters, including disciplinary actions, investigations, and terminations
Oversee FMLA administration, ADA accommodation requests, and other leave management programs across all organizations
Audit HR practices, policies, and employee files for compliance and risk mitigation
Act as an escalation point for sensitive or high-stakes employee situations
Oversee employment law compliance across multiple states and implement policy and process changes
Partner with the Director of People Operations on compliance and risk mitigation
Oversee benefits administration, renewals, vendor relationships, and employee communications
Lead open enrollment and resolve complex benefits issues
Oversee HRIS and ATS administration, data integrity, and system optimization
Develop and track People Ops metrics
Ensure accurate and compliant employee records and documentation
Report to the Director of People Operations

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or related field
8+ years of progressive experience in People Operations or HR
At least 3 years in a people management role
Extensive experience managing complex employee relations matters, including disciplinary actions, investigations, and terminations
Expert knowledge of FMLA, ADA, and other leave management programs
Deep expertise in multi-state employment law compliance and risk management
Demonstrated success scaling HR operations in a growing organization
Exceptional judgment, discretion, and ability to handle highly sensitive and confidential matters
Must be based anywhere in the US
Must be available to work 8:30am–5pm or 9am–5:30pm Central Time
HR certification (SHRM-SCP, SPHR, or equivalent) preferred
Experience in healthcare, mental health, or mission-driven organizations preferred

Benefits

Comp & perks

401(k) matching
Home Office Stipend
Paid Time Off
Medical, Dental, and Vision Insurance
Attendance and events support at 2+ company events per year