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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining and troubleshooting advanced battery energy storage systems, with a strong focus on customer support, compliance with safety standards, and effective communication. Proven ability to manage technical issues and third-party contractors while ensuring adherence to service-level agreements.
Highest-signal resume keywords
Bachelor's Degree In Electrical EngineeringField Service Experience In Battery SystemsElectrical Systems TroubleshootingCustomer Relationship ManagementCompliance With Safety Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingDiagnostic ToolsElectrical Systems KnowledgeMechanical Systems KnowledgeSoftware Issue DiagnosisTechnical ReportingSystem Operation TrainingEmergency Service ResponseContract ManagementTime-Sensitive Problem Resolution
Soft Skills
Professional CommunicationCustomer SupportTeam Management
Industry Keywords
Battery Energy Storage SystemsPower ElectronicsEnvironmental RegulationsSafety StandardsService-Level Agreements
About the role
Key responsibilities & impact- Maintain and troubleshoot advanced battery energy storage systems
- Serve as the technical authority onsite
- Maintain strong customer relationships through professional communication and support
- Diagnose and troubleshoot electrical, mechanical, and software issues for battery systems remotely and on-site
- Manage third-party contractors
- Provide onsite technical support and training to customers on system operation and safety
- Document service activities, maintenance records, and technical reports
- Ensure compliance with industry safety standards and environmental regulations
- Respond to emergency service requests and resolve issues under time-sensitive conditions
- Ensure compliance with contractual terms, conditions, and service-level agreements
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree in electrical engineering, Mechanical Engineering, or related field (or equivalent technical experience)
- 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics
- Strong knowledge of electrical systems, troubleshooting, and diagnostic tools
- Ability to travel frequently to customer sites
- Legally authorized to work in the United States at the time of application and throughout employment
- Must not require employer sponsorship; Fluence does not sponsor work visas for this position
Benefits
Comp & perks- Remote work arrangement (as needed in office)
- Equal opportunity employment
- Customer-focused, collaborative, and connected culture