Renewals Manager

Flyability

. Own the North America renewal target and renewal rate for subscription-based products and services, including Premium software licenses, Cloud and Care Packages .

Posted 9/19/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing subscription renewals and driving revenue growth through effective negotiation and customer engagement. Proficient in utilizing Salesforce for pipeline management and collaborating with cross-functional teams to enhance renewal processes.

Highest-signal resume keywords

B2B Sales ExperienceSubscription Revenue ModelsSalesforce ProficiencyNegotiation SkillsChannel Partner Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewal ManagementQuotingContract ClosingUpsellingCross-SellingPipeline ManagementCadence ManagementCustomer EngagementValue ConversationsAccount Recovery

Soft Skills

Clear CommunicationOrganizational SkillsDetail OrientationConfidence in NegotiationAbility to Manage Priorities

Tools & Technologies

SalesforceCRM Tools

Industry Keywords

Subscription-Based ProductsReseller PartnersIndustrial InspectionSurveying IndustryCustomer Success

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the North America renewal target and renewal rate for subscription-based products and services, including Premium software licenses, Cloud and Care Packages
Manage renewals through direct sales and reseller partners
Run a structured renewal cadence from early contact through quoting, negotiation and closing before expiry
Maintain accurate renewal pipeline values, dates, stages and forecasts in Salesforce
Engage customers, mostly remotely, through software and cloud demonstrations, value conversations, negotiation and contract closing
Identify upsell and cross-sell opportunities and hand them to Area Sales Managers and the Key Account Manager
Reactivate lapsed licenses and recover at-risk accounts with Customer Success
Enable reseller partners on the renewal process and collaborate on their renewal base
Improve renewal processes and tools with Sales Operations
Travel occasionally to customers as the subscription product expert and represent the software and cloud expert role at reseller events, Flyability events and targeted trade shows
Work with the Key Account Manager, Area Sales Managers, Customer Success Manager, resellers and the global renewals counterpart
Report to the Head of Key Accounts & Customer Success and be part of the Denver team

Requirements

What you’ll need

Bachelor’s degree in business administration, engineering or a related field
5+ years in B2B sales or account management, with subscription or recurring-revenue models
Experience working with resellers or channel partners is an asset
Experience in the industrial inspection or surveying industry is a plus
Fluent English; any other language a plus
Organized and rigorous, with strong cadence management
Confident negotiator, comfortable discussing value and price
Clear communication with customers, partners and colleagues
Ability to manage multiple priorities without losing detail
Comfortable using CRM tools; Salesforce experience preferred
Authorized to work in the United States
Based in or willing to relocate to the Denver area
Able to travel up to 20% of the time

Benefits

Comp & perks

Uncapped commission scheme for over-performance
Generous employer contributions for health insurance
Vision and supplemental life insurance available
401K matching
Short-term and long-term disability
Life insurance paid for employee
15 days PTO + 9 federal holidays
Additional days off based on seniority, up to 5 days
Annual trip to Switzerland
Phone allowance for frequent travelers
Hybrid work model: 2 days remote work, 3 days in the office