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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payments identification and reconciliation, with strong analytical skills to troubleshoot and resolve payment issues. Proficient in managing payment processes and optimizing partner relationships while ensuring accuracy in financial reporting.
Highest-signal resume keywords
Payments IdentificationReconciliation ExpertisePayment ProcessingAnalytical SkillsFluent English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payments IdentificationReconciliationPayment ProcessingAnalytical SkillsAttention to DetailProblem SolvingOrganizational SkillsFast-Paced Environment Adaptability
Soft Skills
Communication SkillsCollaboration SkillsPositive AttitudeEagerness to Learn
Tools & Technologies
ExcelGoogle SheetsSlackZendeskJiraLooker
Industry Keywords
Payments IndustryBanking IndustryCorporate Work ExperienceCustomer SupportFund Movement
About the role
Key responsibilities & impact- Manage and streamline Flywire’s payment process
- Optimize fund movement and reconciliation across global accounts
- Optimize current partner relationships and identify areas for improvement
- Support the Payment Operations, Payouts, and Customer Support Teams
- Identify and match incoming payments to customer bookings
- Reconcile accounting entries across global accounts and multiple currencies
- Investigate and resolve unmatched or misapplied payments with internal teams and payment partners
- Troubleshoot bank and partner reporting issues to ensure accurate and timely identification of incoming funds
- Identify recurring payment issues and recommend process improvements to reduce manual work and reconciliation breaks
Requirements
What you’ll need- Undergraduate degree
- 1–2 years of corporate work experience in the payments / banking industry
- Expertise in payments identification and reconciliation
- Experience working with bank and partner reporting is a plus
- Experience with payment processing and investigations is a plus
- Exceptional attention to detail, sense of urgency for deadlines, and strong organizational skills
- Ability to work independently, troubleshoot issues, and drive tasks to completion in a fast-paced environment
- Great communication and collaboration skills; a true team player
- Fluent English, written and spoken; additional languages are an advantage
- Positive, can-do attitude and demonstrated willingness and eagerness to learn
- Passion for problem solving and helping customers
- Excellent analytical and computer skills, including proficiency in Excel / Google Sheets
- Experience using Slack, Zendesk, Jira, and/or Looker is a plus
Benefits
Comp & perks- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in
- Flying Start immersive Global Induction Program
- Work with brilliant people globally
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Great Talent & Development Programs (Managers Taking Flight; OneFlywire Career Mobility)