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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for agricultural products, with a strong focus on agronomy, research project management, and effective communication. Capable of building relationships with stakeholders and providing training and technical consulting to enhance product understanding and sales.
Highest-signal resume keywords
MS In Entomology, Plant Pathology, Weed Science, Agronomy2–5 Years Of Experience In Technical SupportCertified Crop AdvisorWorking Knowledge Of ARMAbility To Summarize Complex Information
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Support FunctionsResearch Project ManagementProtocol DesignAgronomic ExpertiseBudget ManagementTechnical Training DevelopmentComplaint HandlingData Validation For Label UpdatesSales Collateral ProductionTechnical Communication Review
Soft Skills
Excellent Speaking SkillsExcellent Writing SkillsConflict ResolutionRelationship BuildingDecision Making
Certifications & Qualifications
Certified Crop Advisor
Industry Keywords
Commercial AgricultureChemical Crop ProtectionSeed ServicesAgronomy ServicesUniversity Research TestingMarket TrendsProduct Launch SupportSales ToolsTechnical ConsultingAgronomic Input Features
About the role
Key responsibilities & impact- Handle all technical support functions for the assigned area on behalf of FMC
- Work closely with the sales team, regional sales leadership, regional technical manager, marketing, regulatory, product development, and other technical support personnel
- Manage university research testing funds, training presentations, localized sales tools, and customer complaints
- Maintain technical knowledge of commercial agriculture, new technologies, and competitive chemistries and positioning
- Build relationships with university extension personnel and other territory influencers
- Support preparation for FMC product launches and representation in publications and field and industry events
- Manage, implement, and supervise research testing funds and trial plans through the grant-in-aid budget
- Develop and supervise support activities aligned with annual FMC goals and objectives
- Align testing programs with market trends and upcoming development projects
- Manage expenses, service-to-sales dollars, and product demonstration budgets
- Provide technical product training, regional complaint-handling guidance, and agronomic expertise during complaint calls
- Develop training modules and provide technical consulting and training to internal and external groups
- Provide validation data for label updates and amendments and assist regulatory with label-use instructions
- Produce newsletters, technical recommendation sheets, and other sales collateral
- Review, edit, and approve technical, sales, marketing, and advertising communications
- Strengthen communication between regional technical support and internal functional groups
Requirements
What you’ll need- MS in Entomology, Plant Pathology/Physiology, Weed Science, Agronomy or other agricultural/related science or equivalent experience
- 2–5 years of experience in technical support, selling chemical crop protection, seed or agronomy services
- Certified Crop Advisor or equivalent certification desired
- Excellent speaking, writing, and computer skills
- Working knowledge of ARM
- Capability to design protocols and research projects demonstrating agronomic input features and benefits
- Ability to summarize technically complex information for audiences with limited technical expertise
- Ability to operate effectively under pressure, navigate contentious situations and resolve conflict
- Ability to build, sustain and service business relationships with customers, key retail account agronomy staff, and teammates
- Ability to make complex decisions under minimum supervision and independent judgment
- Ability to negotiate effectively with customers, teammates and management
- Experience leading projects or special assignments outside the area/region with little guidance
- Experience serving as a valuable technical resource within a sales organization
Benefits
Comp & perks- Equal opportunity employer committed to diversity and inclusion
- Respectful workplace free from discrimination and harassment