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About the role
Key responsibilities & impact- Review consumer purpose loan documents based upon specific standards
- Respond and process email and phone requests in a timely manner while providing a quality customer experience through delivery of accurate information
- Process lien filings and releases accurately and timely
- Monitor liens that require ongoing maintenance
- Review insurance documents and escalate issues
- Maintain positive relationships with peers, business partners, and customers
- Demonstrate regular and predictable attendance, punctuality, and adherence to agreed-upon schedule of availability
- Understand and adhere to all bank policies, laws, and regulations applicable to the role
Requirements
What you’ll need- 2 or more years of loans or credit experience
- Ability to read and interpret loan related documents such as memo’s, notes, deeds/mortgages, title policies, security agreements, and more
- Ability to evaluate processes and procedures to make improvements
- An understanding of credit and retention policy
- Strong organizational skills and the ability to manage multiple deadlines as required
- Self-motivated, results orientated person with problem solving skills
- Experience in the use of Microsoft Office programs, Foundation, and First Work
- Candidates must possess unrestricted work authorization and not require future sponsorship
Benefits
Comp & perks- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
- Hybrid work arrangement with remote flexibility